SOLVED Changing document root for primary domain does not work

[kjdion84]

I've done the following:

nano /var/cpanel/userdata/username/mysite.com

Changed documentroot from /home/username/public_html to /home/username/public_html/mysite.com/public

rm -vf /var/cpanel/userdata/username/mysite.com.cache

/scripts/updateuserdatacache
/scripts/rebuildhttpdconf
service httpd restart

It DOES NOT WORK. It breaks the website entirely. Why???

 

[cPanelMichael]

Hello @kjdion84,

I used the following steps to successfully modify the default document root for a domain name:

1. Update the "documentroot" value to the new path in the following files:

/var/cpanel/userdata/username/domain.tld
/var/cpanel/userdata/username/domain.tld_SSL

2. Remove the existing cache files:

rm /var/cpanel/userdata/username/domain.tld.cache
rm /var/cpanel/userdata/username/domain.tld_SSL.cache

3. Rebuild the cache files and the Apache configuration file:

/scripts/updateuserdatacache
/scripts/rebuildhttpdconf

4. Restart Apache:

/scripts/restartsrv_httpd

It looks like you may not have restarted Apache. Can you let us know if that solves the issue?

Thank you.

 

[kjdion84]

Nope.

I get the following when visiting the domain:

This page isn’t working
mydomain.com is currently unable to handle this request.

HTTP ERROR 500

 

[kjdion84]

OK so it works if I use:

/home/username/public_html/public

Instead of:

/home/username/public_html/mysite.com/public

Is there a way to make it work with the second example? Does the period need to be escaped or something?

 

[cPanelMichael]

Hello @kjdion84,

I couldn't reproduce the issue when following the instructions noted in my previous response and using a directory name with a period as the document root. EX:

documentroot: /home/username/public_html/testing.directory/123

It's possible the "nano" command-line editor is the culprit here. Can you try using "vi" instead of "nano" to see if you notice a difference in the behavior?

Thank you.

 

[kjdion84]

I'm an idiot. Everything is working from the server point of view, I was missing a couple PHP extensions I had to install via EasyApache.

Sorry and thanks for the help.

 

[cPanelMichael]

Hello,

Not a problem! I'm glad to see you were able to solve the issue.

 

[kamm]

Hello @kjdion84,

I used the following steps to successfully modify the default document root for a domain name:

1. Update the "documentroot" value to the new path in the following files:

/var/cpanel/userdata/username/domain.tld
/var/cpanel/userdata/username/domain.tld_SSL

2. Remove the existing cache files:

rm /var/cpanel/userdata/username/domain.tld.cache
rm /var/cpanel/userdata/username/domain.tld_SSL.cache

3. Rebuild the cache files and the Apache configuration file:

/scripts/updateuserdatacache
/scripts/rebuildhttpdconf

4. Restart Apache:

/scripts/restartsrv_httpd

It looks like you may not have restarted Apache. Can you let us know if that solves the issue?

Thank you.

Thanks for this info.

This post has similar instructions:
Editing a DocumentRoot problem
but it includes

/scripts/updateuserdomains

Is that necessary?

 

[cPanelMichael]

Hi @kamm,

My testing shows that running the /scripts/updateuserdomains command is not necessary. The /scripts/updateuserdatacache command is sufficient to update the userdata cache files.

Thank you.

 

[Conex]

Hi cPanel,

still have this issue, and can't resolve it, even by doing every thing you described above.

regards