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Changing existing account parameters

Discussion in 'General Discussion' started by DavidMQCF, Jun 15, 2009.

  1. DavidMQCF

    DavidMQCF Registered

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    Hi All!

    I have an existing account that I would like to change to a dedicated ip.
    The package it was originally set up under did not specify a dedicated IP.

    I have searched through the documentation and can not find anything specifying how to do it.

    I know how to change the package and set up a new account with a ded ip, but not how to alter an existing account.

    Can anyone help me?

    Thank you in advance,

    David
     
  2. Spiral

    Spiral BANNED

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    In WHM control panel:
    Pretty much simple as that!

    (You can also go to "List Accounts" and click on the icon next to the IP address)
     
  3. DavidMQCF

    DavidMQCF Registered

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    Wow, that's it?

    So that's it :)

    I know how to do that.

    So I just don't assign any accounts to that ip after that then?

    THe whole reason this started is SSL.

    The account was on the main ip and would not let me install the SSL.

    Said it had to be on a dedicated ip.

    So, if i use the change IP function, after that I can assign an ssl to it?

    Thanks so much,

    David
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    If you use the interface Spiral recommended, the system will remove the IP address from the general pool, disallowing other accounts from using it.
     
  5. DavidMQCF

    DavidMQCF Registered

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    Thanks!

    Now I'll go do it!
     
  6. Spiral

    Spiral BANNED

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    Unless you allocated the IP as a shared IP (usually under a reseller)
    then the new IP you assign to the account won't be available anymore
    and will disappear from the list as it has been assigned to be dedicated
    and is in used by the changed account.

    As long as you have the SSL feature enabled for the package that the
    user is using then yes, you should be able to setup SSL once the user
    has been moved to a dedicated IP address.
     
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