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Changing ip address of domain

Discussion in 'General Discussion' started by dandinu, Nov 27, 2008.

  1. dandinu

    dandinu Member

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    Greetings all,

    I;m using cpanel with WHM 11.23.2 and i can't seem to get through this. I read on the web about changing ip address in web host manager but i guess they have different menus in their interface.
    The only place i seem to find the ip address of the domain is on Account Information -> List Accounts ( just for info , unchangable) and in "Edit Dns Zone" .
    I have 2 ip addresses assigned and i cannot use the second one.

    The menu i have in WHM is :
    Cluster/Remote Access
    - Setup Remote Access Key

    Account Information
    List Accounts
    List Parked Domains
    List Subdomains
    List Suspended Accounts
    Search Accounts
    Show Accounts over Quota
    View Bandwidth Usage

    Account Functions
    Create a New Account
    Limit Bandwidth Usage
    Modify Suspended Account Page
    Modify an Account
    Password Modification
    Quota Modification
    Skeleton Directory
    Suspend/Unsuspend an Account
    Terminate an Account
    Upgrade/Downgrade an Account

    Multi-Account Functions
    Modify/Upgrade Multiple Accounts
    Terminate Multiple Accounts

    FrontPage
    Install FrontPage Extensions
    Install FrontPage Mail Extensions
    Uninstall FrontPage Extensions

    Themes
    Change WHM Theme

    Packages
    Add Packages
    Delete Packages
    Edit Packages
    Feature Manager

    DNS Functions
    Add a DNS Zone
    Delete a DNS Zone
    Edit DNS Zone
    Edit MX Entry
    Edit Zone Templates
    Park a Domain

    Plugins (which do not work :) )
    Configure ClamAV Scanner
    Fantastico De Luxe WHM Admin

    Please tell me what to do.
    Thanks,
    Dan
     
  2. rhenderson

    rhenderson Well-Known Member

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    Sounds like your on a reseller account, you rmissing the IP functions and Addons do not work for resellers. The host you buying from selects what reseller features you get, you need to talk to them.
     
  3. dandinu

    dandinu Member

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    Thanks for your prompt reply. I'll give them a call.
    I;m on some weird account :) i can make resellers accounts also on my reseller account :)
     
  4. rhenderson

    rhenderson Well-Known Member

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    Your reseller account also probably has WHMReseller running (A 3rd party software for reseller to create reseller accoutns). They might not want to give the IP address access, if not just ask them to change it.
     
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