Peoplespaces

Well-Known Member
Oct 1, 2001
262
6
318
cPanel Access Level
Root Administrator
On the server if I change from X3 to paper lantern, the paper lantern icons do not show but rather the x3 icons and some links are broken. It does not allow me to change back to X3.

WHM 62 Build 17. cloudlinux
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Does forcing a cPanel update address the issue (/scripts/upcp --force)? If not, feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

Mark Shaw

Member
Apr 13, 2017
10
1
3
PEI Canada
cPanel Access Level
DataCenter Provider
Hello, I've noticed this issue before and was able to fix it. It was due to a Softaculous file which needs to be removed. If you're using Softaculous, check if you have following file:

/usr/local/cpanel/base/frontend/paper_lantern/dynamicui/dynamicui_softicons.conf

This file is not needed and should be removed. It has been replaced by dynamicui_soft_div.conf and dynamicui_soft_div_icons.conf.

After deleting the file, run the sprite generator:

/usr/local/cpanel/bin/sprite_generator

Once this is done then everything should work!
 
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