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Changing WHM original password

Discussion in 'General Discussion' started by SlinkMink, Nov 6, 2012.

  1. SlinkMink

    SlinkMink Registered

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    How can I change my original WHM password:confused:
     
  2. cPanelJared

    cPanelJared Technical Analyst
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    I am not sure what you mean by "original."

    The WebHost Manager password is the server's root password. The WHM root user and the system root user are one and the same. If you know the root password and you can log into the WHM as root, you can change the root password by clicking Home » Server Configuration » Change Root Password.

    If you do not know your server's root password, you will need to ask your data center to reboot the server in single-user mode and reset the root password for you.
     
  3. SlinkMink

    SlinkMink Registered

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    Sorry should have explained, I do know the password but want to choose my own one,
    if this is possible?
     
  4. cPanelJared

    cPanelJared Technical Analyst
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    You replied two minutes after I replied, while I was still editing my post. Please refresh and read my post again.
     
  5. SlinkMink

    SlinkMink Registered

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    When I click Home » Server Configuration » ...this <Change Root Password> is not an option?

    All that is there is...
    <Basic cPanel & WHM Setup
    Nameservers
    Your account’s default nameservers used when you create an account>.

    there is no facility to access: root password

    I am using VPS optimized3 version if this makes any difference?
    Thanks
     
  6. cPanelJared

    cPanelJared Technical Analyst
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    It makes no difference. The interface is the same, whether you are using a VPS or dedicated server.

    Home » Server Configuration » Change Root Password is what we call a breadcrumb. It means:

    • On the WebHost Manager Home page, click Server Configuration.
    • In the Server Configuration menu, click Change Root Password.

    I have attached screenshots to show you exactly what to click.

    Screen shot 2012-11-06 at 9.24.59 AM.png
    Screen shot 2012-11-06 at 9.25.22 AM.png
    Screen shot 2012-11-06 at 9.25.40 AM.png

    If you happen to still be using cPanel 11.32, the colors and the icons will be a bit different, and the home page is labeled Main instead of Home, but you will still click Server Configuration, and then click Change Root Password.

    Do you log into the WebHost Manager as root, or do you have a reseller account? If you have a reseller account, that is the only reason I can think of that the Change Root Password function would not be displayed. I just noticed that you did not explicitly state that you are the root administrator. If you are a reseller, you will need to log into cPanel - not the WHM - using your reseller username and password, and change your password there using the Change Password function.

    Put another way, if you are not root, then you cannot change the root password. If you have a reseller account, log into cPanel and change your password in cPanel, if the server's root administrator has enabled that function. Changing your password in cPanel will also change it for the WHM, since the cPanel account user is the same as the reseller user.
     
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