check_cpanel_rpms failed dependencies

bojan050

Member
Dec 11, 2013
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Hi,

I think I accidentally did something wrong (being somewhat of a NOOB) and I tried to make it right by executing : /scripts/check_cpanel_rpms. Unfortunately I got this error:


[20140409.193621] error: Failed dependencies:
[20140409.193621] libgd.so.2()(64bit) is needed by cpanel-webalizer-2.23_05-2.cp1136.x86_64
[20140409.193621] W Error Code: 163
[20140409.193621] E The following possible errors were detected while installing RPMs:
[20140409.193621] E Failed dependencies

I am running WHM 11.42.1 (build 5)

Any ideas?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Are you using any custom repositories in the /etc/yum.repos.d directory that did not come standard with your OS?

Thank you.
 

bojan050

Member
Dec 11, 2013
7
0
1
cPanel Access Level
Root Administrator
Hi!

These are the repos in that directory:

centalt.repo
CentOS-Base.repo
CentOS-Debuginfo.repo
CentOS-Media.repo
CentOS-Vault.repo
epel.repo
epel-testing.repo
mirrors-rpmforge
mirrors-rpmforge-extras
mirrors-rpmforge-testing
newrelic.repo
rpmforge.repo
 

bojan050

Member
Dec 11, 2013
7
0
1
cPanel Access Level
Root Administrator
I am wondering, the rpm that causes the issue, cpanel-webalizer-2.23_05-2.cp1136.x86_64, is the only one with cp1136. That seems to me like an old version, as the rest of the rpms are 1142.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
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You have several custom repositories added to the /etc/yum.repos.d directory. It's likely a newer version of the GD libraries are installed on this server compared to what the cPanel Webalizer binaries have been compiled with. cPanel only supports using the stock CentOS, RHEL, or CloudLinux RPM package repositories. You will need to either downgrade GD 2.1 to GD 2.0, or to install both old and new versions of libgd at the same time. Note that you may want to remove the non-standard repo files to prevent further problems.

Thank you.