I would appreciate if someone can help me because I am very disoriented.
I have a dedicated server at Godaddy with 10 domains hosted using AutoSSL and I always use the hostname "s148-72-65-50.secureserver.net".
Suddenly "checkallsslcerts" tells me the error: "The system failed to acquire a signed certificate from the cPanel Store because of the following error: Neither HTTP nor DNS DCV preflight checks succeeded"
CPanel support told me that the hostname "s148-72-65-50.secureserver.net" would not be resolving the IP 148.72.65.50 and suggested that I change the hostname.
Check with Godaddy and they also told me to change the hostname.
I do not know the reason why this error began to appear, the hostname "s148-72-65-50.secureserver.net" is as always configured in the DNS Zone Manager, but now they tell me that the error would be resolved by changing the hostname.
I see the option to change the hostname of my server in Godaddy and also in WHM, but I don't know what would be a valid name.
I do not know if it can be a name invented at the moment, if I can choose one of those offered by random WHM, or if it must be an existing domain and my authorship (and hosted or not on my server). I do not know if it is possible to tell me a real example that I could use.
I don't know if someone could help me with this because I am afraid of putting a wrong name and suddenly not being able to access the entire server.
I have been using Godaddy VPS servers for many years and this is the first time this problem has happened to me.
Thank you very much
PS: Excuse the English, I am using a translator.
I have a dedicated server at Godaddy with 10 domains hosted using AutoSSL and I always use the hostname "s148-72-65-50.secureserver.net".
Suddenly "checkallsslcerts" tells me the error: "The system failed to acquire a signed certificate from the cPanel Store because of the following error: Neither HTTP nor DNS DCV preflight checks succeeded"
CPanel support told me that the hostname "s148-72-65-50.secureserver.net" would not be resolving the IP 148.72.65.50 and suggested that I change the hostname.
Check with Godaddy and they also told me to change the hostname.
I do not know the reason why this error began to appear, the hostname "s148-72-65-50.secureserver.net" is as always configured in the DNS Zone Manager, but now they tell me that the error would be resolved by changing the hostname.
I see the option to change the hostname of my server in Godaddy and also in WHM, but I don't know what would be a valid name.
I do not know if it can be a name invented at the moment, if I can choose one of those offered by random WHM, or if it must be an existing domain and my authorship (and hosted or not on my server). I do not know if it is possible to tell me a real example that I could use.
I don't know if someone could help me with this because I am afraid of putting a wrong name and suddenly not being able to access the entire server.
I have been using Godaddy VPS servers for many years and this is the first time this problem has happened to me.
Thank you very much
PS: Excuse the English, I am using a translator.