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[checkperlmodules] The perl module XXXXX could not be installed.

Discussion in 'General Discussion' started by Jonno, Aug 18, 2007.

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  1. Jonno

    Jonno Member

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    Hello,

    I woke up yesterday morning to find the following errors in my inbox:

    [​IMG]

    I didnt have any free time to investigate yesterday, but this morning i get

    [​IMG]

    what's gone wrong?

    :(

    Jonno
     
    #1 Jonno, Aug 18, 2007
  2. Jonno

    Jonno Member

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    I also have

    all over my cpanel accounts.

    :(
     
    #2 Jonno, Aug 18, 2007
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Search on the forums for this
    [checkperlmodules]

    There are threads here that explain how to fix.
     
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    #3 Infopro, Aug 18, 2007
  4. Jonno

    Jonno Member

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    will have a look... but i did have a look before i posted.

    seems my WHM has been upgraded to version 11, which must have something to do with it?

    seems this is in most of the emails?

     
    #4 Jonno, Aug 18, 2007
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    So did I, and I believe I saw the answers you seek.
     
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    #5 Infopro, Aug 18, 2007
  6. zombo

    zombo Active Member

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    The basic answer to you is, update your perl distribution to at least 5.8.5 or better (5.8.8 is available). There are some new modules used which do not work with older versions. Updating of perl and modules can be started in WHM (Software, install RPM ... install perl modules)
     
    #6 zombo, Aug 18, 2007
  7. Jonno

    Jonno Member

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    yes i have installed perl 5.8.8, it was previously 5.8.5.

    Now just 4 errors remain:

    [checkperlmodules] The perl module Mail::SPF could not be installed.
    [checkperlmodules] The perl module XML::LibXML could not be installed.
    [checkperlmodules] The perl module Net::DAV::Server could not be installed.
    [checkperlmodules] The perl module Mail::SPF could not be installed.

    i've tried running as per searching

    /scripts/realperlinstaller --force XML::LibXML

    however the errors are still present.
     
    #7 Jonno, Aug 19, 2007
  8. zombo

    zombo Active Member

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    I'd rather use the WHM / Software / install a perl module
    then type in e.g. XML::LibXML
    it will display this one and a coule of submodules
    click on the XML::LibXML only
    wait for the install

    repeat for the other modules

    be happy.

    (At least that worked perfect on my WHM/CPanel)
     
    #8 zombo, Aug 19, 2007
  9. Jonno

    Jonno Member

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    done the above, same 2 errors :eek:

    [checkperlmodules] The perl module Net::DAV::Server could not be installed.
    [checkperlmodules] The perl module XML::LibXML could not be installed.
     
    #9 Jonno, Aug 22, 2007
  10. zombo

    zombo Active Member

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    did you check your perl version ?
    ssh to your account, type at the prompt:
    perl -v
    the result should be something like
    This is perl, v5.8.8 ...............
    if your version is lower than 5.8.6, some modules do not install.
     
    #10 zombo, Aug 22, 2007
  11. cPanelKenneth

    cPanelKenneth cPanel Development
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    What is your OS?
     
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    #11 cPanelKenneth, Aug 22, 2007
  12. Jonno

    Jonno Member

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    Perl 5.8.8
    OS is FC3.

    :)
     
    #12 Jonno, Aug 22, 2007
  13. cPanelKenneth

    cPanelKenneth cPanel Development
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    The XML::LibXML problem likely stems from the older version of libxml installed on the system. What is the output from:

    Code:
    /scripts/perlinstaller XML::LibXML
    Similarly, what is the output from doing that for Net::Dav::Server ?
     
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    #13 cPanelKenneth, Aug 22, 2007
  14. Jonno

    Jonno Member

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    As requested :)

     
    #14 Jonno, Aug 22, 2007
  15. cPanelKenneth

    cPanelKenneth cPanel Development
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    Well that's odd. What does /scripts/checkperlmodules --full produce? Only the output specific to those modules is needed.
     
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    #15 cPanelKenneth, Aug 22, 2007
  16. Jonno

    Jonno Member

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    i only managed to get the bottom part, but i did get the same emails in my inbox again:

     
    #16 Jonno, Aug 22, 2007
  17. MaraBlue

    MaraBlue Well-Known Member

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    Hope it's OK if I tag onto this thread, I'm having the same problem, only on v 10.9.1.

    Code:
    root@biscuit [~]# /scripts/perlinstaller XML::LibXML
Fetching http://cpan.cpanel.net/cPCPAN/modules.versions (0)....@74.200.65.162......connected......receiving...100%......Done
Unable to fetch CPAN module version list from http://cpan.cpanel.net/cPCPAN/modules.versions at /scripts/cPScript/cPCPAN.pm line 54.
    I've been getting the same thing in the upcp email for the last 3 nights. I knew something was wrong when the upcp email was only 4kb. It's normally 10kb.

    From /scripts/cPScript/cPCPAN.pm line 54 :
    Code:
         52     if ((stat($self->{'basedir'} . '/.cpcpan/modules.versions'))[9] + 86400 < time()
     53         || (stat($self->{'basedir'} . '/.cpcpan/modules.versions'))[7] == 0) {
     54         die 'Unable to fetch CPAN module version list from http://cpan.cpanel.net/cPCPAN/modules.versions';
    Seems to be a CPAN problem...
     
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    #17 MaraBlue, Aug 23, 2007
    Last edited: Aug 23, 2007
  18. cPanelKenneth

    cPanelKenneth cPanel Development
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    From the command line, try:

    Code:
    cpan -i XML::LibXML
    If it can't download the module, then your CPAN mirror list is bad.
     
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    #18 cPanelKenneth, Aug 23, 2007
  19. MaraBlue

    MaraBlue Well-Known Member

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    That worked...kind of. The download seemed to go fine, but the install failed some tests.

    Code:
    2 tests and 44 subtests skipped.
Failed 1/32 test scripts. 6/1656 subtests failed.
Files=32, Tests=1656,  4 wallclock secs ( 2.96 cusr +  0.40 csys =  3.36 CPU)
Failed 1/32 test programs. 6/1656 subtests failed.
make: *** [test_dynamic] Error 255
  PAJAS/XML-LibXML-1.63.tar.gz
  /usr/bin/make test -- NOT OK
Running make install
  make test had returned bad status, won't install without force
    upcp still reports:
    Code:
    Unable to fetch CPAN module version list from http://cpan.cpanel.net/cPCPAN/modules.versions at /scripts/cPScript/cPCPAN.pm line 54.
    /usr/local/cpanel/bin/checkperlmodules:

    Code:
    root@biscuit [~]# /usr/local/cpanel/bin/checkperlmodules
Fetching http://cpan.cpanel.net/cPCPAN/modules.versions (0)....@74.200.65.162......connected......receiving...100%......Done
Unable to fetch CPAN module version list from http://cpan.cpanel.net/cPCPAN/modules.versions at /scripts/cPScript/cPCPAN.pm line 54.
     
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    #19 MaraBlue, Aug 24, 2007
    Last edited: Aug 24, 2007
  20. cPanelKenneth

    cPanelKenneth cPanel Development
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    Try moving /root/.cpcpan out of the way:

    Code:
    mv .cpcpan .cpcpan.orig
    then either re-execute /usr/local/cpanel/bin/checkperlmodules or wait for upcp to do it.


    Also, which libxml versions are installed on your system?

    Code:
    rpm -q libxml
rpm -q libxml2
     
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    #20 cPanelKenneth, Aug 24, 2007
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