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Child failed to make LIVEAPI connection to cPanel.

Discussion in 'cPanel Developers' started by linux.system25, Mar 30, 2017.

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  1. linux.system25

    linux.system25 Registered

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    alex
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    Hi There is a problem that appears when using ntPHPSelector in cpanel

    Child failed to make LIVEAPI connection to cPanel.

    This problem appears

    What is the solution ?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's possible the plugin you are using is attempting to use a PHP 5.4 path for the internal cPanel PHP (which causes their autoload script to not load/function). Now that cPanel uses an internal PHP 5.6 version, the plugin may have stopped working. You can review the output from /usr/local/cpanel/logs/error_log when reproducing this error in the cPanel UI if you want to see the full error output.

    I recommend reporting this issue to the support team for the plugin you are using so they can take a closer look and publish a resolution if necessary.

    Thank you.
     
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