Child failed to make LIVEAPI connection to cPanel

gildas

Well-Known Member
Mar 30, 2017
57
5
8
Paris
cPanel Access Level
Root Administrator
Hello,

When accessing the "cacheWall" topic from a CPANEL an error: Child failed to make LIVEAPI connection to cPanel is present.

From the WHM a blank page is present when accessing the "CacheWall" (cachewall.com) heading.

Do you know where this error comes from? error related to CPANEL or directly to the service CacheWal ?
Do you know how to solve it?

CPANEL version v76.0.7
 
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gildas

Well-Known Member
Mar 30, 2017
57
5
8
Paris
cPanel Access Level
Root Administrator
Hello,

In the file :

the following error is present: / usr / local / cpanel / logs / error_log

26-Nov-2018 17:18:49 Europe / Paris] PHP Fatal error: The file /usr/local/xvarnish/ui/whm/docroot/dashboard.php was encoded by the ionCube Encoder for PHP 5.4 and can not run under PHP 7.1 or later.
Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
8,080
657
263
Houston
cPanel Access Level
DataCenter Provider
Hello,


This sounds directly related to xvarnish/cachewall. The error you're receiving is because you're using a version of IonCube that is not compatible with PHP 7.2 - cPanel's updated internal PHP version.

In order to resolve this, you need to contact the provider of the cachewall plugin for updates or uninstall the plugin.
 

magj

Active Member
Dec 20, 2013
35
0
6
Germany
cPanel Access Level
Root Administrator
Hi
Same exact issue , contacted the xvarnish/cachewall , no response yet.

Does anybody have a working workaround? or an (equivalent) alternative?

Best
 

rarija

Registered
Nov 7, 2005
3
1
153
Hello,

When accessing the "cacheWall" topic from a CPANEL an error: Child failed to make LIVEAPI connection to cPanel is present.

CPANEL version v76.0.7
Hi

Does anybody have a working workaround? or an (equivalent) alternative?

Best
Hi
regarding Cachewall / xVarnish, they release a fix:

if you already have installed just run:

yum update cachewall --enablerepo=cachewall-development

i try myself and i solve the issue in all my servers
have a great day!
 
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