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Child failed to make LIVEAPI connection to cPanel

Discussion in 'General Discussion' started by gildas, Nov 23, 2018.

  1. gildas

    gildas Well-Known Member

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    Hello,

    When accessing the "cacheWall" topic from a CPANEL an error: Child failed to make LIVEAPI connection to cPanel is present.

    From the WHM a blank page is present when accessing the "CacheWall" (cachewall.com) heading.

    Do you know where this error comes from? error related to CPANEL or directly to the service CacheWal ?
    Do you know how to solve it?

    CPANEL version v76.0.7
     
    #1 gildas, Nov 23, 2018
    Last edited by a moderator: Nov 23, 2018
  2. Scath

    Scath Registered

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    Same exact issue +1
     
  3. gildas

    gildas Well-Known Member

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    Hello,

    In the file :

    the following error is present: / usr / local / cpanel / logs / error_log

    26-Nov-2018 17:18:49 Europe / Paris] PHP Fatal error: The file /usr/local/xvarnish/ui/whm/docroot/dashboard.php was encoded by the ionCube Encoder for PHP 5.4 and can not run under PHP 7.1 or later.
    Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello,


    This sounds directly related to xvarnish/cachewall. The error you're receiving is because you're using a version of IonCube that is not compatible with PHP 7.2 - cPanel's updated internal PHP version.

    In order to resolve this, you need to contact the provider of the cachewall plugin for updates or uninstall the plugin.
     
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  5. magj

    magj Active Member

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    Hi
    Same exact issue , contacted the xvarnish/cachewall , no response yet.

    Does anybody have a working workaround? or an (equivalent) alternative?

    Best
     
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @magj


    I'm unaware of one, the only solution I could provide at this point would be to uninstall the plugin.


    Thanks!
     
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  7. rarija

    rarija Registered

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    Hi
    regarding Cachewall / xVarnish, they release a fix:

    if you already have installed just run:

    yum update cachewall --enablerepo=cachewall-development

    i try myself and i solve the issue in all my servers
    have a great day!
     
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