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chkservd on server status: hang

Discussion in 'General Discussion' started by diaserve, Jan 16, 2015.

  1. diaserve

    diaserve Registered

    Jan 16, 2015
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    am having this messages concerning my serve

    icontact_sendim: unable to send an IM for xxxxxxxx while trying to sent to xxxxxxxx; please review the error log for details.

    Original Message:
    The chkservd sub-process with pid 3247 ran for 301 seconds. This sub-process was terminated when it exceeded the time allowed between checks, which is 300 seconds. To determine why, you can check /var/log/chkservd.log and /usr/local/cpanel/logs/tailwatchd_log.

    You likely received this notification as a symptom of a larger problem. If your server is experiencing a high load, we recommend investigating the cause. If you continue to receive this notification, it is likely that your system is unable to handle demand or a misconfiguration is delaying restarts.

    If you are sure that no misconfigurations exist, you should consider gradually increasing the following options in WHM's "Tweak Settings" feature:
    "The number of times ChkServd will allow a previous check to complete before terminating the check" and/or "The number of seconds between ChkServd service checks".

    Server: xxxxxxx
    Primary IP: xx.xx.xx.xx.
    Service: chkservd
    Notification Type: hang
    Memory Information: Used=924MB Available=70MB Installed=996MB
    Load Information: 266.63 182.68 102.00
    Uptime: 1 days, 22 hours, 40 seconds
    IOStat Information:
    avg-cpu: %user %nice %system %iowait %steal %idle
    29.67 0.13 6.38 0.28 0.00 63.55
    Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    sda 13.58 347.78 171.83 43197750 21343074
    dm-0 13.83 181.25 85.40 22513044 10607512
    dm-1 31.62 166.52 86.46 20683456 10738984
    ChkServd Version: 15.6

    please, what should i do
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    I notice the server load at the time of that report is high:

    Please review the following thread for troubleshooting a high system load:

    Troubleshooting High Loads On Linux Systems

    Thank you.
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