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Choose log programs feature, how to enable?

Discussion in 'General Discussion' started by bartdc, Nov 19, 2008.

  1. bartdc

    bartdc Member

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    Hi,

    The 'Choose Log Programs' feature in feature manager doesn't seem to work for me. When enabled in feature manager, it does show the icon in cPanel, but I can't disable/enable the programs. For each log program it only shows padlocks (x3 theme). On top of the page, there's a message: '<padlock image> = Stats program is locked out by administrator.'. In feature manager I also have 'Statistics Program Manager' enabled.

    Do I still have to enable something else?

    Thanks,
    Bart
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Feature manager controls the display of the icons in the cPanel interface.

    As for handing the functionality of the stats programs, go to WHM -> Server Configuration -> Tweak Settings and under "Stats Programs" ensure the programs you want to have used are selected, and those you don't want to have used are not selected. Then click the Save button at the bottom of the page.

    Wait about 24 hours for the statistics to be generated and thus viewable via the cPanel interface.
     
  3. bartdc

    bartdc Member

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    Thank you for the reply David, but I already had all 3 programs enabled in WHM a long time ago.

    I have a customer who only wants AWstats to be enabled, to save on disk space. Is that possible for this customer only? I thought the 'Choose log programs' feature would do this.

    Best regards,
    Bart
     
  4. bartdc

    bartdc Member

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    Hasn't anyone ever tried this before or am I the only one with this problem?

    Thanks,
    Bart
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    In the Statistics Software Configuration interface in WHM, have you granted access to the user to actually modify the stats programs? Enabling the feature in the Feature List does not perform that step.
     
  6. bartdc

    bartdc Member

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    Thanks Kenneth! Obviously I overlooked this setting. :)
     
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