Choose log programs feature, how to enable?

bartdc

Member
May 17, 2006
16
0
151
Hi,

The 'Choose Log Programs' feature in feature manager doesn't seem to work for me. When enabled in feature manager, it does show the icon in cPanel, but I can't disable/enable the programs. For each log program it only shows padlocks (x3 theme). On top of the page, there's a message: '<padlock image> = Stats program is locked out by administrator.'. In feature manager I also have 'Statistics Program Manager' enabled.

Do I still have to enable something else?

Thanks,
Bart
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
12
313
Houston, TX
cPanel Access Level
Root Administrator
Feature manager controls the display of the icons in the cPanel interface.

As for handing the functionality of the stats programs, go to WHM -> Server Configuration -> Tweak Settings and under "Stats Programs" ensure the programs you want to have used are selected, and those you don't want to have used are not selected. Then click the Save button at the bottom of the page.

Wait about 24 hours for the statistics to be generated and thus viewable via the cPanel interface.
 

bartdc

Member
May 17, 2006
16
0
151
Thank you for the reply David, but I already had all 3 programs enabled in WHM a long time ago.

I have a customer who only wants AWstats to be enabled, to save on disk space. Is that possible for this customer only? I thought the 'Choose log programs' feature would do this.

Best regards,
Bart
 

bartdc

Member
May 17, 2006
16
0
151
Hasn't anyone ever tried this before or am I the only one with this problem?

Thanks,
Bart
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,608
77
308
cPanel Access Level
Root Administrator
In the Statistics Software Configuration interface in WHM, have you granted access to the user to actually modify the stats programs? Enabling the feature in the Feature List does not perform that step.