Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

clamav scanner comes up instead of cPanel

Discussion in 'General Discussion' started by ne0shell, Nov 9, 2011.

  1. ne0shell

    ne0shell Well-Known Member

    Joined:
    Oct 9, 2003
    Messages:
    58
    Likes Received:
    0
    Trophy Points:
    156
    Here's a weird one. A server I manage is having this issue where now suddenly, any new account made presents you with the clamav scanner UI instead of the cPanel ui. It doesn't matter if you use the link from WHM or log into the cPanel UI via the direct IP and port.

    I've tried disabling the clamav plugin, force updating cPanel - still doing it.

    As far as I know no changes were made to the server but if any where the owner probably wouldn't tell me anyway.

    Anyone had this issue before and know the fix or how to track down the cause?
     
    #1 ne0shell, Nov 9, 2011
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,421
    Likes Received:
    2,050
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Could you check to see which theme is assigned to the accounts? If it is a custom theme, you may want to try modifying the account to use the default X3 theme.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Nov 10, 2011
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    If you are using the default x3 theme for these accounts, could you also try a forced cPanel update on the off chance you have some corrupted file(s)?

    Code:
    /scripts/upcp --force
    This should replace any of the files in x3 theme folder with the latest copies.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelTristan, Nov 13, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - clamav scanner comes
  1. Nirjonadda

    SOLVED Configure ClamAV Scanner

    Nirjonadda, Apr 3, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    858
    cPanelMichael
    Apr 4, 2017
  2. Fbarajas

    ClamAV not filtering incoming mail

    Fbarajas, Mar 9, 2019, in forum: E-mail Discussion
    Replies:
    7
    Views:
    486
    cPanelMichael
    Mar 13, 2019
  3. DennisMidjord

    ClamAV installed in different path

    DennisMidjord, Mar 6, 2019, in forum: General Discussion
    Replies:
    13
    Views:
    621
    cPanelLauren
    Mar 7, 2019
  4. DemonMaestro

    ClamAV cannot download

    DemonMaestro, Feb 27, 2019, in forum: Security
    Replies:
    4
    Views:
    288
    DemonMaestro
    Feb 28, 2019
  5. carolainn

    ClamAV constantly failing

    carolainn, Feb 19, 2019, in forum: Security
    Replies:
    17
    Views:
    798
    carolainn
    Mar 14, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice