Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

clamd: Segmentation fault

Discussion in 'General Discussion' started by Xisco, Jun 19, 2011.

  1. Xisco

    Xisco Member

    Joined:
    May 1, 2004
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    Hi.

    I get segmentation fault message when starting clamd:

    Code:
    root@noa [~]# /etc/init.d/exim restart
Shutting down clamd:                                       [FAILED]
Shutting down exim:                                        [  OK  ]
Shutting down spamd:                                       [  OK  ]
Starting clamd: /bin/bash: line 1: 17031 Segmentation fault      /usr/sbin/clamd
                                                           [FAILED]
Starting exim:                                             [  OK  ]
    I've reinstalled clamavconnector via "Manage plugins" without errors.

    When I try to start service, clamd.log says:

    Code:
    +++ Started at Sun Jun 19 09:15:47 2011
clamd daemon 0.97 (OS: linux-gnu, ARCH: x86_64, CPU: x86_64)
Log file size limited to 1048576 bytes.
Reading databases from /usr/share/clamav
Not loading PUA signatures.
Loaded 972336 signatures.
    but service is not running...

    Code:
    root@noa [~]# ps ax | grep clamd
18088 pts/1    S+     0:00 grep clamd
    The server is running WHM 11.30.0 (build 32) on CENTOS 5.6 x86_64 virtuozzo and it is updated.

    Any idea on how to fix this?

    Thank you,
    Xisco.
     
    #1 Xisco, Jun 19, 2011
  2. k-planethost

    k-planethost Well-Known Member

    Joined:
    Sep 22, 2009
    Messages:
    199
    Likes Received:
    8
    Trophy Points:
    68
    Location:
    Athens Greece
    0.97 is outdated now more try to upgrade to 0.97.1 and maybe your issues will be solved
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 k-planethost, Jun 19, 2011
  3. Xisco

    Xisco Member

    Joined:
    May 1, 2004
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    Thanks, k-planethost, for your answer.

    I have tried to update clamd but I don't know how to do it in WHM. I think the only way is using git and latest repository. I don't know how to deal with it in cPanel.

    Despite this, I have another cPanel server running clamd 0.97 without problems, so I don't think the problem is in the version used:

    Code:
    [root@ponent ~]# cat /tmp/clamd.log 
+++ Started at Sun Jun 19 10:37:39 2011
clamd daemon 0.97 (OS: linux-gnu, ARCH: i386, CPU: i686)
Log file size limited to 1048576 bytes.
Reading databases from /usr/share/clamav
Not loading PUA signatures.
Loaded 972336 signatures.
LOCAL: Unix socket file /var/clamd
LOCAL: Setting connection queue length to 200
Limits: Global size limit set to 104857600 bytes.
Limits: File size limit set to 26214400 bytes.
Limits: Recursion level limit set to 16.
Limits: Files limit set to 10000.
Archive support enabled.
Algorithmic detection enabled.
Portable Executable support enabled.
ELF support enabled.
Mail files support enabled.
OLE2 support enabled.
PDF support enabled.
HTML support enabled.
Self checking every 600 seconds.
    Best regards,
    Xisco.
     
    #3 Xisco, Jun 19, 2011
  4. JawadArshad

    JawadArshad Well-Known Member
    PartnerNOC

    Joined:
    Apr 8, 2008
    Messages:
    458
    Likes Received:
    6
    Trophy Points:
    68
    Location:
    PK
    cPanel Access Level:
    DataCenter Provider
    Have you attempted an earlier install via some other source than cPanel. If so, remove clamav from cPanel, run the two commands below and then reinstall clamavconnector from WHM again.

    rm -f /usr/lib/libclam*
    rm -f /usr/local/lib/libclam*

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 JawadArshad, Jun 19, 2011
  5. Xisco

    Xisco Member

    Joined:
    May 1, 2004
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    No, I haven't.

    All these files were deleted by uninstall process. clamd still fails.

    Thank you, JawadArshad.
     
    #5 Xisco, Jun 19, 2011
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,609
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    At this point in time, please open up a ticket using WHM > Support Center > Contact cPanel or using the link in my signature for us to investigate further. Please post the ticket number here upon submitting one. Thanks!

    Also, please check the WHM > Tweak Settings area for this setting:

    If it is only set to 256, please increase to either unlimited or at least 512MB and save that area. Then try uninstalling and reinstalling clamav connector in WHM > Manage Plugins area again.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelTristan, Jun 19, 2011
  7. Xisco

    Xisco Member

    Joined:
    May 1, 2004
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    Done. Request #1650454

    It was "unlimited" yet. This was one of the changes I made trying to solve this.

    Thank you,
    Xisco.
     
    #7 Xisco, Jun 20, 2011
  8. Xisco

    Xisco Member

    Joined:
    May 1, 2004
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    151
    Solved by Amir. He made a fresh install after removing /usr/share/clamav/ directory.

    Thaks,
    Xisco.
     
    #8 Xisco, Jun 20, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - clamd Segmentation fault
  1. Aarson Adam

    SOLVED Clamd is down

    Aarson Adam, May 27, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    109
    cPanelMichael
    May 29, 2018
  2. rjsnyder

    The service “clamd” appears to be down.

    rjsnyder, Feb 27, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    671
    cPanelMichael
    Mar 2, 2018
  3. Havri

    SOLVED clamd filling /tmp directory

    Havri, Jan 26, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    495
    Havri
    Jan 26, 2018
  4. abdelhost77

    CLAMD duplicate database?

    abdelhost77, Jan 19, 2018, in forum: Database Discussion
    Replies:
    2
    Views:
    331
    abdelhost77
    Jan 19, 2018
  5. Nirjonadda

    Uninstalling clamd leaves entry in service status

    Nirjonadda, Jan 10, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    210
    cPanelMichael
    Mar 26, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice