Hello,
Currently our cpanel servers are configured so that all email is sent using the same "server" IP address. Consequently, if that "server IP" gets blacklisted, then it affects every customer.
My understanding is that it is possible to setup cpanel so that individual cpanel accounts are able to send mail using their own dedicated IP address. So this way, if the "server IP" gets blacklisted it will not affect these "dedicated IP" customers, since they would be sending their email using their own IP. (And if their dedicated IP gets blacklisted, it will not effect any other customers.)
Is this correct?
I found this page here in the cpanel documentation: Changing the Sending IP for Outbound Email in Exim
The documentation is a little confusing for me, though. (My wife says I'm slow...)
Can someone explain *exactly* what settings are needed to enable our servers so that a customer with their own dedicated IP address will send mail through their dedicated IP and *not* be effected when the regular "server IP" is blacklisted?
Specifically, what should these three options be set to?
If I enable this feature, would I still need to manually edit these two files?
Thanks for any help!
Currently our cpanel servers are configured so that all email is sent using the same "server" IP address. Consequently, if that "server IP" gets blacklisted, then it affects every customer.
My understanding is that it is possible to setup cpanel so that individual cpanel accounts are able to send mail using their own dedicated IP address. So this way, if the "server IP" gets blacklisted it will not affect these "dedicated IP" customers, since they would be sending their email using their own IP. (And if their dedicated IP gets blacklisted, it will not effect any other customers.)
Is this correct?
I found this page here in the cpanel documentation: Changing the Sending IP for Outbound Email in Exim
The documentation is a little confusing for me, though. (My wife says I'm slow...)
Can someone explain *exactly* what settings are needed to enable our servers so that a customer with their own dedicated IP address will send mail through their dedicated IP and *not* be effected when the regular "server IP" is blacklisted?
Specifically, what should these three options be set to?
- Send mail from account’s dedicated IP address: on/off (I'm pretty sure this one must be ON.)
- Reference /etc/mailhelo for outgoing SMTP HELO: on/off
- Reference /etc/mailips for outgoing SMTP connections: on/off
If I enable this feature, would I still need to manually edit these two files?
/etc/mailhelo (Currently exists, but is just an empty file.)
/etc/mailips (Does not currently exist.)
Thanks for any help!