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Clean Backups Plug-in not working anymore, anyone have same problem?

Discussion in 'General Discussion' started by basketmen, Dec 7, 2013.

  1. basketmen

    basketmen Well-Known Member

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    Usually my backups file are deleted automatically by Clean Backups Plug-in NDCHost - Clean Backups plug-in for cPanel/WHM

    but looks like since about few days/week ago not working anymore, my backup Disk usage are above 90% now, usually its only 20-50%

    maybe this is since latest whm/cpanel update, Clean Backups Plug-in not working anymore




    firstly i got this error message in Clean Backups Plug-in page :
    i got the solution by add this line
    permit_unregistered_apps_as_root=1
    in /var/cpanel/cpanel.config

    the page is already opened, but the plugin looks like still not working like i tell above, no backups file detected or cleaned


    Nb.
    already tried uninstall & intall again, and change some of the plugin settings, still same
     
  2. kernow

    kernow Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I wanted to point out that the value you modified in /var/cpanel/cpanel.config is equivalent to this option under the "Security" tab in "WHM Home » Server Configuration » Tweak Settings":

    "Allow apps that have not registered with AppConfig to be run when logged in as root or a reseller with the "all" ACL in WHM"

    This option was introduced in cPanel 11.38.1 to provide additional visibility of installed apps and addons and the privilege level at which they are installed. This forces apps and addons to register with AppConfig before WHM will execute them when logged in as root or a reseller with the "all" ACL.

    Thank you.
     
  4. basketmen

    basketmen Well-Known Member

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    looks like still not working too, any other plugins or how to delete old backup files without these plugins?



    thank you for adding the information
     
  5. basketmen

    basketmen Well-Known Member

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    wow cant believed no solution anyone? so how do you delete old backups if not using this plugin then?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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  7. basketmen

    basketmen Well-Known Member

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    i already read Backup Configuration

    but still cant find which lines do you mean so old backups deleted, can you quote the lines here please?

    i check in my whm > Legacy Backup Configuration > all check listed in 'Backup Retention' and 'Days to Run Backup'
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Time to move on to the new Backup system then. ;)

     
  9. basketmen

    basketmen Well-Known Member

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    ah so 'Legacy Backup Configuration' is old backup system, and 'Backup Configuration' is new backup system that already can deleted automatically

    thank you then
     
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Yeap, those plugins served a purpose for those that needed them previously.
     
  11. papu

    papu Registered

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    The problem is:

    When an account is terminated, it's latest backup is stored indefinitely. This has nothing to to with the "Scheduling and Retention" settings.

    NDCHost backup cleaning script is not working with the cPanel's after activating the new backup system, at least with the incremental setup.

    Is there a way to automatically delete backups from terminated accounts after a stated time?
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    Backups should not remain indefinitely with the new backup system. The entire date-based directories should be removed when it's retention period is over. Have you been able to reproduce the date-based directories in your backup location remaining longer than expected?

    Thank you.
     
  13. stormy

    stormy Well-Known Member

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    I can confirm that this is not the case. Backups for terminated accounts remain indefinitely in the backup drive. This is using the new backup system, and incremental backups.

    You can recognize them because the owner is a number instead of a user name.

    How can we delete them? Is this going to be corrected?
     
  14. cPanelMichael

    cPanelMichael Forums Analyst
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  15. stormy

    stormy Well-Known Member

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    Thanks Michael, I've just done so. In the meantime, I'm sure there's a command that could be run to delete old backups? Any pointers?
     
  16. cPanelMichael

    cPanelMichael Forums Analyst
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    There is no script that will automatically purge backups for terminated accounts, but you can use "rm" to manually remove the old archives/directories.

    Thank you.
     
  17. stormy

    stormy Well-Known Member

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    I know, I was asking for some specific command that would find them. :)
     
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