Clear DNS Cache Windows 8 Issue

MrLeN

Active Member
Dec 12, 2010
38
0
56
I purchased a new domain and got some cPanel/whm hosting with it. But when I go to the website I get a yellow "cPanel" page saying that the server is misconfigured. So after trying to convince my host there's something wrong (and them exclaiming that theres nothing wrong -- which I now realise they were right) I moved the website to a different cPanel server (even though the site was working fine from a test on my dad's laptop).

So, I move the domain set it all up again and I still have the same message.

I test my website (again) on dads computer and various proxies and the "new" site is loading fine.

I have finally come to the conclusion that somehow my computer is in some kind of DNS hell.

When I go to my website, I get a page with these messages (only from MY computer).

The IP address has changed.
The IP address for this domain may have changed recently. Check your DNS settings to verify that the domain is set up correctly. It may take 8-24 hours for DNS changes to propagate. It may be possible to restore access to this site by following these instructions for clearing your dns cache.
I followed those instructions (which ask me to open cod as admin and ipconfig /flushdns).

..didn't help. I even tried rebooting and flushing and even returned my computer to an earlier restore point. I even changed my IP. I still get that cPanel page in all browsers. Firefox, Chrome and ie.

The page also has this message:
There has been a server misconfiguration.
Please verify that your hosting provider has the correct IP address configured for your Apache settings and DNS records. A restart of Apache may be required for new settings to take affect.
And this message:

The site may have been moved to a different server.
The URL for this domain may have changed or the hosting provider may have moved the account to a different server.
The url is:

mywebsite.com/cgi-sys/defaultwebpage.cgi

It's been 3 days now. I can't get it to go away. I've moved servers and everything.

Can someone please explain to me what on earth is going on? Because I am completely out of ideas (and patience).

I just want to work on my website (which I can't access from this computer).

My new years resolution was to start this website and go full steam ahead all year.

Day 3 and I am looking at some kind of cached cPanel misconfiguration page (and nothing is misconfigured).

Note:

If I go to :

mywebsite.com/index.php

..low and behold -- it loads!

And there's no .htaccess either.

I dont know WHAT the problem is -- but I do know that it has something to do with DNS and "specifically" my computer.

I have windows 8.

Please help. I am starting to go insane (seriously).

No seriously, I am about to start damaging stuff around me.

Thanks for any help you can provide :)

*twitch*
 
Last edited:

MrLeN

Active Member
Dec 12, 2010
38
0
56
Ok, after 3 days, here's how I fixed it.

I created a href link on a page called hello.html - which linked to home <a href="./">Home</a>

I clicked it and before the page could resolve I quickly clicked on the browser refresh button.

..and then I got out of the DNS hell.

The cache page is now gone.

Man was that stressful!

I am just adding this here in case anyone else in future comes to this thread.
 

cPanelPeter

Senior Technical Analyst
Staff member
Sep 23, 2013
585
25
153
cPanel Access Level
Root Administrator
Hello,

Who is your ISP? It might have been their DNS servers that was caching the page. The ipconfig /flushdns doesn't always work depending on your network set up.

You probably also could have checked if it was DNS caching by adding a ? to the end of index.php. Example:

Code:
/http://www.mysite.com/index.php?
 

Kim Angelo Co

Registered
Nov 11, 2015
4
0
1
Philippines
cPanel Access Level
Root Administrator
Hi Peter!
Im so sorry for necroing this very old thread but im having the same problem as MrLen, I'm new to this website thing and by adding the ? at the end of index.php the site worked.

in the end without the ? it wouldn't. Do you have any tips on how I could solve this problem, and if it is a DNS caching issue?

Thanks a lot!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463
Hello :)

It seems like a cache issue if it loads with the appended URL. Have you tried clearing both your browser and DNS cache?

Thank you.
 

Kim Angelo Co

Registered
Nov 11, 2015
4
0
1
Philippines
cPanel Access Level
Root Administrator
Hi Michael!

I solved the problem. Well it was a stupid one. I created an addon domain in cPanel but still placed it in the public_html directory and not in the public_html/addondomain directory. once i did and cleared browser cache the site worked perfectly.
thank you Michael!

Kim
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463
I am happy to see the issue is now resolved. Thank you for updating us with the outcome.