Clicking some links in WHM, prompt the browser to download a file.

AdamDresch

Well-Known Member
Jun 22, 2006
80
0
156
Setting up a private server with a test license for WHM and I'm noticing a rather odd problem.

When I clicked the "Copy multiple accounts" link, a new window didn't open, instead, I got asked to download a file instead (Multicopy)

I did it again and the page did open, but took an age to finally load, then I got prompted to download "progressbar"

Would there be something in particular which is causing this?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello Adam,

Can you check if perl is properly setup on the machine? I've seen this happen when perl is loading the wrong binary:

Code:
ls -lah /usr/bin/perl /usr/local/bin/perl
You should see this if it is setup right:

Code:
[email protected] [~]# ls -lah /usr/bin/perl /usr/local/bin/perl
lrwxrwxrwx  1 root root  17 Dec 25  2009 /usr/bin/perl -> /usr/local/bin/perl*
-rwxr-xr-x  2 root root 13K Dec 25  2009 /usr/local/bin/perl*
Here /usr/bin/perl is symlinked to /usr/local/bin/perl which is the right setup for cPanel machines.
 

AdamDresch

Well-Known Member
Jun 22, 2006
80
0
156
Thanks Tristan

Everything appears to be running ok at the moment, we wiped the machine and reinstalled with a completely bare CentOS install
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Hello,

Good to hear that it is working now properly after wiping the machine with a new CentOS installation :)

Thanks!