The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Client Auto Configuation Issue

Discussion in 'E-mail Discussions' started by danielgatley, Jan 31, 2008.

  1. danielgatley

    danielgatley Registered

    Joined:
    Nov 15, 2005
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Our cPanel platform doesn't provide DNS services as such when a customer parks a domain to use for mail they do not necessarily have a mail.example.com record. This causes problems with the cPanel auto-config as it attempts to put the mail server in as mail.example.com. We are happy to disable this using WHM but for some reason it only disabled the Outlook auto configuration the Mac Mail.app remains. We are currently running WHM 11.15.0 cPanel 11.17.0-S19434 and can see two possible solutions, first the ability to completely disable all mail client auto-configuration or maybe the ability to force a given server to be provided for any/all configurations generated.

    Any ideas on these fronts that won't require fixing each time the server is updated? Why is this feature even available if by all accounts it doesn't work 90% of the time.
     
Loading...

Share This Page