The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Client cannot FTP into account

Discussion in 'General Discussion' started by shellie, Jun 11, 2003.

  1. shellie

    shellie Member

    Joined:
    Nov 26, 2002
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    Hi,

    I have problems with two clients not being able to ftp into their domain.

    It seems like it's only both of them so far and the accounts have just being create over 2 days ago. I've tried the IP address and ftp.their-domain.com to no avail.

    I've also tried changing the passwords and logging in again, but it's not working either. The weird thing is though, that you can access their cpanels, just not FTP.

    Any one have any ideas on this issue? Any help is much appreciated. Thanks much!

    cPanel.net Support Ticket Number:
     
  2. tAzMaNiAc

    tAzMaNiAc Well-Known Member

    Joined:
    Feb 16, 2003
    Messages:
    559
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Sachse, TX
    Try Synchronize FTP Passwords in WHM..

    You are using Pure-FTPD right?


    cPanel.net Support Ticket Number:
     
Loading...

Share This Page