Client Cpanel and WHM Cpanel problems

mahesh123

Well-Known Member
Nov 2, 2013
50
0
6
india
cPanel Access Level
Root Administrator
Dear sir/madam


my server ip is local ip 10.0.0.20 and public ip addres 103.15.62.80 using nat function

and i given initial setup whm cpanel time

ns1.domain.com ip 10.0.0.20
ns2.domain.com ip 10.0.0.21


i opened client cpanel upload the web file but not displaying the browser getting error ....

my domain in bigrock domain name domain.com
i given the hosting only .. please help me i am fresher in this field



please help me
 

fabin

Active Member
Nov 27, 2009
29
0
51
Gods Own Country
This will be tricky if you use nat with cpanel. Not sure if cpanel will work 100% right in NAT.

The nameservers should be set with public ip anyway.
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

I agree with Michael, please open up a support ticket using the link in my signature. One of our analysts will help you get this resolved.
 

24x7server

Well-Known Member
Apr 17, 2013
1,907
95
78
India
cPanel Access Level
Root Administrator
Hello,

Yes, You can open a ticket to cPanel support team but I think there is an issues with the port/firewall setting, Please enable all port for your IP's which is added on your server because I can see your domain IP is showing the port 80 is closed from outside and IP 103.15.62.80 is showing the port 80 is open. You can check it through : /http://ping.eu/port-chk/


Thank you..!