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Client Cpanel and WHM Cpanel problems

Discussion in 'General Discussion' started by mahesh123, Dec 14, 2013.

  1. mahesh123

    mahesh123 Well-Known Member

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    Dear sir/madam


    my server ip is local ip 10.0.0.20 and public ip addres 103.15.62.80 using nat function

    and i given initial setup whm cpanel time

    ns1.domain.com ip 10.0.0.20
    ns2.domain.com ip 10.0.0.21


    i opened client cpanel upload the web file but not displaying the browser getting error ....

    my domain in bigrock domain name domain.com
    i given the hosting only .. please help me i am fresher in this field



    please help me
     
  2. fabin

    fabin Active Member

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    This will be tricky if you use nat with cpanel. Not sure if cpanel will work 100% right in NAT.

    The nameservers should be set with public ip anyway.
     
  3. MikeDVB

    MikeDVB Well-Known Member
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  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    I agree with Michael, please open up a support ticket using the link in my signature. One of our analysts will help you get this resolved.
     
  5. 24x7server

    24x7server Well-Known Member

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    Hello,

    Yes, You can open a ticket to cPanel support team but I think there is an issues with the port/firewall setting, Please enable all port for your IP's which is added on your server because I can see your domain IP is showing the port 80 is closed from outside and IP 103.15.62.80 is showing the port 80 is open. You can check it through : /http://ping.eu/port-chk/


    Thank you..!
     
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