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Client Cpanel Showing Incorrect Usage

Discussion in 'General Discussion' started by hightekhosting, Feb 25, 2008.

  1. hightekhosting

    hightekhosting Active Member

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    We have a client who is reporting that their Cpanel is showing incorrect usage


    It is showing: 489.96/500.00 MB

    Now when we do a check on their home directory, it only shows them using 19mb

    WHM also shows they are using 489 M

    We have run

    /scripts/fixquotas
    /scripts/fixeverything

    Even did a cpanel forced reinstall

    What else can we do? This client is getting very frustrated and the issue is driving our techs crazy trying to resolve it.

    Regards,

    Dale
     
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  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Location:
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    Are there any files owned by this user but not in their home directory?
     
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