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Client Cpanel Showing Incorrect Usage

Discussion in 'General Discussion' started by hightekhosting, Feb 25, 2008.

  1. hightekhosting

    hightekhosting Active Member

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    We have a client who is reporting that their Cpanel is showing incorrect usage


    It is showing: 489.96/500.00 MB

    Now when we do a check on their home directory, it only shows them using 19mb

    WHM also shows they are using 489 M

    We have run

    /scripts/fixquotas
    /scripts/fixeverything

    Even did a cpanel forced reinstall

    What else can we do? This client is getting very frustrated and the issue is driving our techs crazy trying to resolve it.

    Regards,

    Dale
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Are there any files owned by this user but not in their home directory?
     
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