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client site is not loading

Discussion in 'General Discussion' started by suthakar, Aug 19, 2003.

  1. suthakar

    suthakar Registered

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    Hi,

    We have problem on our client account,site is not loading.In our hosting server we have nearly 50 sites.But for only one site i'm getting this error.Before it's loaded properly,but last few days it's giving the message like this,


    "We are sorry, but we either are having an excessive load on our server or are experiencing problems with our server at the moment. Please try this page again later.
    Sorry for the inconvenience. ".

    If i'm seeing thru the View band width this site will be highlighted with yellow color.

    Please any one can help me what's the problem,how can i solve it.

    thanks,
    suthakar.

    cPanel.net Support Ticket Number:

    cPanel.net Support Ticket Number:
     
  2. jcsolutions

    jcsolutions Well-Known Member

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    Are you sure they just didn't exceed their bandwidth limit? The yellow highlight in view bandwidth just means they've reached a certain level (I can't remember what it is).

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  3. B12Org

    B12Org Well-Known Member

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    The yellow usually means they used a few gigs of traffic, try using the "unsuspend bandwidth exceeders" option from the accounts portion of whm. Or have them upgrade their account to allow for more traffic.

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