Client Sub-domains not showing Up via browser

RileyW

Registered
Aug 4, 2003
1
0
151
A client creates a sub-domain for his site, but the sub-domain never appears via browser at http://x.domain.com.

Our server has two IPs, one for main nameserver and for the other for the second nameserver. At the moment, the client and our main site are directed to the main IP.

We are using the most recent versions of WHM and Cpanel.

Sub-domains created by main site work fine.

Any help?

cPanel.net Support Ticket Number:
 

munk

Member
Sep 6, 2003
24
0
151
Have you checked that the zone files for the (sub)domain in /var/namedb/ are correct and that the vhost entries in /usr/local/apache/conf/httpd.conf are correct?

cPanel.net Support Ticket Number:
 

Markwaugh

Well-Known Member
Aug 12, 2003
151
0
166
Sydney, Australia
Yeah, i check the httpd.conf file and zone file. everything is perfect. any other ideas. ?? My client also says that he has waited for a couple of days , but no luck

cPanel.net Support Ticket Number:
 

munk

Member
Sep 6, 2003
24
0
151
What domain/subdmain is this? Might help to check the DNS records for them.

cPanel.net Support Ticket Number: