Client unable to access cPanel; IP blocked?

G

GoWilkes

Well-Known Member
Sep 26, 2006
703
34
178
cPanel Access Level
Root Administrator
One of my clients is unable to access cPanel from his office location, but he can access it from home.

At work, he had tried accessing it several times with an incorrect password, receiving the "Brute Force Protection" error several times. He suspects that this has caused cPanel to block his IP.

If this is true, I had no idea that cPanel would automatically do that. How do I remove the block?

FWIW, I looked under "IP Deny Manager" in his cPanel account, but nothing is listed.

TIA,

Jason
 
T

thewebhosting

Well-Known Member
May 9, 2008
1,199
1
68
If installed any third party firewall

In case, if you have installed any third party firewall like CSF (ConfigServer) on server then it may block the IP address automatically.
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
L Block host/domain, flooding from clients.your-server.de Security 8
N mod-security denying post method due to client's text matching pattern Security 8
I In Progress CPANEL-40053 - Contact email addresses are wrong for all client accounts on private hosted cPanel server Security 4
S Apple Mail client constantly blocked for port scanning Security 19
E Unable to use mail client with ssl or tls with other port than default. Security 6
Similar threads
Block host/domain, flooding from clients.your-server.de
mod-security denying post method due to client's text matching pattern
In Progress CPANEL-40053 - Contact email addresses are wrong for all client accounts on private hosted cPanel server
Apple Mail client constantly blocked for port scanning
Unable to use mail client with ssl or tls with other port than default.
Top Bottom