Client unable to access cPanel; IP blocked?

GoWilkes

Well-Known Member
Sep 26, 2006
547
20
168
cPanel Access Level
Root Administrator
One of my clients is unable to access cPanel from his office location, but he can access it from home.

At work, he had tried accessing it several times with an incorrect password, receiving the "Brute Force Protection" error several times. He suspects that this has caused cPanel to block his IP.

If this is true, I had no idea that cPanel would automatically do that. How do I remove the block?

FWIW, I looked under "IP Deny Manager" in his cPanel account, but nothing is listed.

TIA,

Jason
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
If installed any third party firewall

In case, if you have installed any third party firewall like CSF (ConfigServer) on server then it may block the IP address automatically.