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Clients get a "bandwidth exceeded" instead of their site??

Discussion in 'General Discussion' started by fog, Oct 11, 2002.

  1. fog

    fog Well-Known Member

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    Clients get a "bandwidth exceeded" instead of thei

    How do I disable this? I'd like to allow their site to still work when they exceed the limit and just let them be billed an overage fee at the end of the month. Please help and thanks.
     
  2. parag

    parag Well-Known Member

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    [quote:c80a81f507][i:c80a81f507]Originally posted by fog[/i:c80a81f507]

    How do I disable this? I'd like to allow their site to still work when they exceed the limit and just let them be billed an overage fee at the end of the month. Please help and thanks.[/quote:c80a81f507]

    go to account functions

    click on suspen or unsuspend an account

    and select the user name or the domains name and say unsuspend..

    best regards,
    Parag
     
  3. fog

    fog Well-Known Member

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    That only unsuspends the account for 24 hours. I need a permanent solution. This seems like a MAJOR issue... I mean... My clients would rather go over and be billed the agreed fees than to have their site shut off.
     
  4. rich2

    rich2 Well-Known Member

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    yes, this would be nice also, the option to allow the bandwidth to go over, and just alert you @ end of month or whatever of their overage so you can bill them appropriately

    maybe try a feature request?
     
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