Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Clients receiving spam from themselves, but not being sent from server?

Discussion in 'E-mail Discussion' started by Forcerdj, Apr 4, 2016.

  1. Forcerdj

    Forcerdj Well-Known Member

    Nov 30, 2009
    Likes Received:
    Trophy Points:
    Some clients have complained they are getting a lot of SPAM emails, but the emails say they are from the account they received it to.

    From: []
    Sent: 03 April 2016 14:12
    Subject: Wanted regional manageres
    We are looking for employees working remotely.
    My name is Lucas, am the personnel manager of a large International company.
    Most of the work you can do from home, that is, at a distance.
    Salary is $2000-$5000.
    If you are interested in this offer, please visit Our Web Page
    Best regards!
    It logs it says emails coming from remote, each IP is different so it seems pointless blocking any single IPs.

    I guess there is nothing else I can do at my end? is it possible their accounts have been compromised or is it just a simple case of the email address being spoofed?

    What is a good setting for SPAM assassin. When testing I moved it from 5 to 6 and it blocked a genuine email I sent to my client.

    Any help is appreciated.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you have root access to this system to enable features such as SPF verification for Exim? Or, are you seeking steps you can take as a cPanel end-user to address this problem?

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice