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Clients site hacked?

Discussion in 'General Discussion' started by bjdea1, Nov 18, 2003.

  1. bjdea1

    bjdea1 Well-Known Member

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    I've got a client who has had 2 customers complain about a sudden rush of popups that come up when browsing her site.
    This is what the customer said:

    "....When I opened your page. Not only did I have a screen full of pop ups to occur. But also a trojan virus rerouter. A homepage hijacker with an installation of a hot bar application. That includes a Dot Com toolbar...."


    I've tried browsing it myself - but nothing. Can anyone give any comments on what should be done.

    Thanks in advance
     
  2. efeito

    efeito Well-Known Member
    PartnerNOC

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    I think the problem isnt in your customer webpage, but his customers PC.

    I work on a company that give "home assistance" and lately i'm seeing a lot of problems in Personal Computers with that kind of "spyware" installed.

    Advice your customers to run any spyware remover, and to install a good antivirus and popup stopper.

    Hope that helps.
     
  3. cyanide

    cyanide Well-Known Member

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    I agree with this analysis.
    Do a search for 'spybot' or 'adaware' to kill the spyware
     
  4. kosmo

    kosmo Well-Known Member

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    The root of the problem is his customer's Windows PC.

    Just to have a complete analysis :D
     
  5. AnthonyR

    AnthonyR Active Member

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  6. Nico

    Nico Well-Known Member

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