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Clogged with Rubbish Emails in Order Folder

Discussion in 'Security' started by swmbo, May 27, 2008.

  1. swmbo

    swmbo Registered

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    Hello,

    I am very new to this and I am getting loads of rubbish emails which are clogging up my orders and looked for help on this. I have been advised to write a robots.txt file
    (User-agent: *
    Disallow: /cgi-bin/)
    and to insert this at
    www.yourdomain.com/robots.txt.

    I have been trying to work out how to physically do this and have searched your site and the manual but am none the wiser.

    I suspect I am being very dense but I really would appreciate some direction.

    Many Thanks :(
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    robots.txt will have no effect on curbing spam other than preventing legitimate search engines from spidering your website.

    Do you have Default Address in the Mail section of your cPanel interface set to anything other than "Discard with error to sender (at SMTP time)" by chance?
     
  3. swmbo

    swmbo Registered

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    My default send all unrouted email for my site is set to forward to the email address chosen.

    But on the website something is filling in the order forms with rubbish and I want to find a way of stopping this. This information I was given was that I needed a robots.txt.

    I do get some spam but I deal with that with blocks on isp and addresses in the same way as I deal with them in any email account.

    What I want is something to stop the order forms be filled in with rubbish.

    Thanks
     
    #3 swmbo, May 27, 2008
    Last edited: May 27, 2008
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Note that using "send all unrouted email for my site is set to forward to the email address" will result in receiving an extraordinary amount of spam, thus is not recommended.

    As for your order forms, I recommend seeing if the software you are using for your order forms has a plug-in or built-in capabilities for spam protection such as a captcha. Most such applications have such capabilities available as plug-ins and they work very well.

    Note that robots.txt will not curb spambot activity, only activity by legitimate search engines.
     
  5. swmbo

    swmbo Registered

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    Thanks for that info I will have a look as you suggest.
    :)
     

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