SOLVED [CloudLinux] [ALTPHP-732] http.so file for PHP7.2 was removed after updates

Guillermo Elia

Registered
Feb 8, 2019
1
0
1
Brazil
cPanel Access Level
Root Administrator
Hi guys,

All but one of our servers updated yesterday and during the process, the http.so file for PHP7.2 was removed (/opt/alt/php72/usr/lib64/php/modules/http.so), this broke several websites. I've tried to remove and reinstall PHP7.2 through EA4, we also tried to rerun upcp, sadly neither actions resolved the issue. I've copied the file over from the one server that didn't update, this allowed us to restore access to broken websites.

Is this by design or is it a bug? Anyone else with this issue?

cPanel v78.0.21
CloudLinux

Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello @Guillermo Elia,

Can you open a support ticket so we can take a closer look at your system to see how that file was removed? You can post the ticket number here and we'll link this thread to it.

Thank you.
 

Duke C

Registered
May 2, 2019
3
3
3
Brisbane
cPanel Access Level
DataCenter Provider
Hi there,

We've encountered the same issue and have narrowed it down to the following package:

alt-php72-pecl-ext-1-38.el7.x86_64

Earlier versions of this package provide /opt/alt/php72/usr/lib64/php/modules/http.so but the version above does not.

I've opened a ticket with CloudLinux and will update this thread with more info in case it helps others having the same issue.
 

Duke C

Registered
May 2, 2019
3
3
3
Brisbane
cPanel Access Level
DataCenter Provider
Hi again,

CloudLinux support have confirmed that they're aware of the issue, relevant bits below:

---------------------------
I can say that it is a well-known problem and its solution will be available in our beta repo since Monday.

Internal task ID: **ALTPHP-732**

Please follow our blog, all information concerning updating (and steps for update) our products will be published there:
CloudLinux - Main | New template

---------------------------

Looks like it should be sorted soon, hope that helps :)
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello @Duke C,

Thank you for updating us with the additional information. Here's the specific link to the Alt-PHP blog post that notes the fix (currently in beta):

Beta: Alt-PHP updated

Thank you.
 
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