Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED [CloudLinux] [ALTPHP-732] http.so file for PHP7.2 was removed after updates

Discussion in 'CloudLinux' started by Guillermo Elia, Apr 30, 2019.

  1. Guillermo Elia

    Guillermo Elia Registered

    Joined:
    Feb 8, 2019
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brazil
    cPanel Access Level:
    Root Administrator
    Hi guys,

    All but one of our servers updated yesterday and during the process, the http.so file for PHP7.2 was removed (/opt/alt/php72/usr/lib64/php/modules/http.so), this broke several websites. I've tried to remove and reinstall PHP7.2 through EA4, we also tried to rerun upcp, sadly neither actions resolved the issue. I've copied the file over from the one server that didn't update, this allowed us to restore access to broken websites.

    Is this by design or is it a bug? Anyone else with this issue?

    cPanel v78.0.21
    CloudLinux

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,331
    Likes Received:
    2,161
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Guillermo Elia,

    Can you open a support ticket so we can take a closer look at your system to see how that file was removed? You can post the ticket number here and we'll link this thread to it.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Duke C

    Duke C Registered

    Joined:
    May 2, 2019
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Brisbane
    cPanel Access Level:
    DataCenter Provider
    Hi there,

    We've encountered the same issue and have narrowed it down to the following package:

    alt-php72-pecl-ext-1-38.el7.x86_64

    Earlier versions of this package provide /opt/alt/php72/usr/lib64/php/modules/http.so but the version above does not.

    I've opened a ticket with CloudLinux and will update this thread with more info in case it helps others having the same issue.
     
  4. Duke C

    Duke C Registered

    Joined:
    May 2, 2019
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Brisbane
    cPanel Access Level:
    DataCenter Provider
    Hi again,

    CloudLinux support have confirmed that they're aware of the issue, relevant bits below:

    ---------------------------
    I can say that it is a well-known problem and its solution will be available in our beta repo since Monday.

    Internal task ID: **ALTPHP-732**

    Please follow our blog, all information concerning updating (and steps for update) our products will be published there:
    CloudLinux - Main | New template

    ---------------------------

    Looks like it should be sorted soon, hope that helps :)
     
    cPanelMichael likes this.
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,331
    Likes Received:
    2,161
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @Duke C,

    Thank you for updating us with the additional information. Here's the specific link to the Alt-PHP blog post that notes the fix (currently in beta):

    Beta: Alt-PHP updated

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    Duke C likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice