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Cloudlinux, cagefs, cpanel moving bug?

Discussion in 'CloudLinux' started by Misiek, Sep 30, 2015.

  1. Misiek

    Misiek Well-Known Member

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    Dear all,
    Today I noticed a specific bug that caused me a lot of trouble.
    I had to move a client from one home to another, after that with cagefs enabled the client got Internal Server Error


    [Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] SoftException in Application.cpp:604: Could not execute script "/home2/xxxx/forum/download/file.php"
    [Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] Caused by SystemException in API_Linux.cpp:465: chdir() failed: No such file or directory
    [Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] Premature end of script headers: file.php
    [Wed Sep 30 17:15:15 2015] [error] [client 66.249.67.122] File does not exist: /home2/xxxx/forum/500.shtml

    I soved it by doing reenabling of cagefs for this user.
    Probably its a bug.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you verify how you moved the account to a different partition?

    Thank you.
     
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  3. Misiek

    Misiek Well-Known Member

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    I did it through rearrange accounts.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Internal case FB-122805 is open to address an issue where when you rearrange an account using WHM, if CageFS is active on the account, you need to remount CageFS. There's currently no time frame on a resolution, but I've linked this thread to the case to note your report.

    Thank you.
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, this issue was isolated to a bug with Cloud Linux itself (CAG-342). It should work as expected with cPanel version 54 and updated versions of the Cloud Linux packages (via "yum update").

    Thank you.
     
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