CloudLinux + cPanel - connection problems

kovbal

Registered
Oct 13, 2014
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0
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cPanel Access Level
Root Administrator
Dear forum members,

This is my first post in technical questions here, and I hope someone can shed light in my head :)

As I'm a bit unaware how licensing works for cloudlinux, when purchasing through the cpanel store, that might cause the root problem.

I've recently configured the downloaded cloudlinux+cpanel vmdk from cloudlinux, and tried to make a yum update, but that fails with:
/http://koji.cloudlinux.com/cloudlinux/6/os/x86_64/repodata/repomd.xml: [Errno 14] PYCURL ERROR 7 - "couldn't connect to host"

I can ping the host, it resolves 148.251.124.194 as ip, I can also traceroute to it, without problems. Trying to wget the above mentioned file gives back No route to host error, which is a bit interesting.

I'm doing 1:1 NAT to my server, and checking the ip with http://myip.cpanel.net/v1.0/ gives me back the correct public ip address, on which I've bought a VPS license + Cloudlinux for a year.

I'm a bit clueless, if it is network related problem, or it is because cloudlinux allows queries only from licensed machines.

Please advise.

Thanks,
Balazs Kovacs
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,256
463
Hello :)

Is this server running behind a proxy? You may want to report this to your hosting provider or data center as it seems like a connection issue rather than a problem with the cPanel/WHM software.

Thank you.