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Cloudlinux kernel installation fails (grubby fatal error: unable to find a suitable template)

Discussion in 'CloudLinux' started by vipin, Jan 31, 2014.

  1. vipin

    vipin Active Member

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    Hello,

    I have installed cloudlinux on my KVM box, during the installation of the cloudlinux kernel, I got the message:

    ===
    grubby fatal error: unable to find a suitable template
    ====

    But it said that the installation of the kernel was successful.I check the grub.conf file and new kernel is not updated there.So currently i cannot install cloudlinux for my server.

    =============
    Running rpm_check_debug
    Running Transaction Test
    Transaction Test Succeeded
    Running Transaction
    Installing : kernel-2.6.32-458.23.2.lve1.2.48.el6.x86_64 1/1
    grubby fatal error: unable to find a suitable template
    Verifying : kernel-2.6.32-458.23.2.lve1.2.48.el6.x86_64 1/1

    Installed:
    kernel.x86_64 0:2.6.32-458.23.2.lve1.2.48.el6

    Complete!

    =======

    contents of /etc/grub.conf file.

    =======
    root@server [~]# cat /etc/grub.conf
    default=0
    timeout=10
    title vmlinuz-2.6.32-431.3.1.el6.x86_64
    root (hd0,0)
    kernel /boot/vmlinuz-2.6.32-431.3.1.el6.x86_64 root=LABEL=root ro
    initrd /boot/initramfs-2.6.32-431.3.1.el6.x86_64.img
    title vmlinuz-2.6.32-358.0.1.el6.x86_64
    root (hd0,0)
    kernel /boot/vmlinuz-2.6.32-358.0.1.el6.x86_64 root=LABEL=root ro
    initrd /boot/initramfs-2.6.32-358.0.1.el6.x86_64.img

    =========

    Please give me a suggestion .
     
  2. iseletsk

    iseletsk Well-Known Member

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    This usually means that the old kernels in grub.conf are not available on filesystem
    If you would like: contact our helpdesk.cloudlinux.com, and they will help you out with this issue.
     
  3. vipin

    vipin Active Member

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    Hello iseletsk,

    Thanks for your reply.

    Yes the vps was booting from external kernel.
     
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