Cloudlinux kernel installation fails (grubby fatal error: unable to find a suitable template)

[vipin]

Hello,

I have installed cloudlinux on my KVM box, during the installation of the cloudlinux kernel, I got the message:

===
grubby fatal error: unable to find a suitable template
====

But it said that the installation of the kernel was successful.I check the grub.conf file and new kernel is not updated there.So currently i cannot install cloudlinux for my server.

=============
Running rpm_check_debug
Running Transaction Test
Transaction Test Succeeded
Running Transaction
Installing : kernel-2.6.32-458.23.2.lve1.2.48.el6.x86_64 1/1
grubby fatal error: unable to find a suitable template
Verifying : kernel-2.6.32-458.23.2.lve1.2.48.el6.x86_64 1/1

Installed:
kernel.x86_64 0:2.6.32-458.23.2.lve1.2.48.el6

Complete!

=======

contents of /etc/grub.conf file.

=======
root@server [~]# cat /etc/grub.conf
default=0
timeout=10
title vmlinuz-2.6.32-431.3.1.el6.x86_64
root (hd0,0)
kernel /boot/vmlinuz-2.6.32-431.3.1.el6.x86_64 root=LABEL=root ro
initrd /boot/initramfs-2.6.32-431.3.1.el6.x86_64.img
title vmlinuz-2.6.32-358.0.1.el6.x86_64
root (hd0,0)
kernel /boot/vmlinuz-2.6.32-358.0.1.el6.x86_64 root=LABEL=root ro
initrd /boot/initramfs-2.6.32-358.0.1.el6.x86_64.img

=========

Please give me a suggestion .

 

[iseletsk]

This usually means that the old kernels in grub.conf are not available on filesystem
If you would like: contact our helpdesk.cloudlinux.com, and they will help you out with this issue.

 

[vipin]

Hello iseletsk,

Thanks for your reply.

Yes the vps was booting from external kernel.