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CMS MODx not listing files in file manager

Discussion in 'General Discussion' started by eminos, Oct 26, 2011.

  1. eminos

    eminos Member

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    Hi there,

    I'm a new user of cPanel and Softaculous and I seem to have something wrong in the setup.

    When I install MODx via Softaculous it's not listing any files in the MODx File Manager. (Actually it's not even if I install it manually)
    I tried changing the permissions, but even with 777 on all files and folders it doesn't work.
    The Owner is user:nobody for the public_html folder and user:user for all children folders/files.

    I ran EasyApache to configure Apache and PHP, I don't know if I forgot to activate something that's necessary for MODx to work properly (?)

    I'm attaching my phpinfo()

    Grateful for help.

    /E
     

    Attached Files:

  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    This isn't a cPanel supported product. You might do better to post on the modx forums or the softaculous forums for support.

    /http://forums.modx.com/
    /http://www.softaculous.com/board/
     
  3. eminos

    eminos Member

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    I tried there as well.
    Hope that some pro can take a look at the phpinfo file and maybe find the problem.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Maybe the Docs would be helpful to you:
    /http://www.softaculous.com/docs/Installing_Softaculous_in_cPanel
     
  5. eminos

    eminos Member

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    Softaculous works fine.
    File permissions are fine.
    And MODx works fine except that it can't list files in it's File Browser.

    I think it's a cPanel/Apache/php thing. I'm using suPHP.
    The group for public_html is set to "nobody", is that correct? I get a 500 Error if I change that.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    This is correct.


    Your phpinfo says otherwise.
     
  7. eminos

    eminos Member

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    Ok. Let me know where you see that.
    I have enabled MOD suPHP in EasyApache and recompiled without errors.
    How do I fix this?
    I guess this has something to do with my MODx problem.
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What do you see listed here?

    WHM > Service Configuration > Configure PHP and SuExec
     
  9. eminos

    eminos Member

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    Default PHP Version (.php files) 5
    PHP 5 Handler suphp
    PHP 4 Handler none

    Apache suEXEC on
     
  10. eminos

    eminos Member

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    Default PHP Version (.php files) 5
    PHP 5 Handler suphp
    PHP 4 Handler none
    Apache suEXEC on
     
  11. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    I did just want to note that suPHP will appear as CGI/FCGI under phpinfo pages, so you likely are using suPHP. It's because suPHP is running through the CGI binary.
     
  12. eminos

    eminos Member

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    Oh, ok. So we're back to square 1 :(
    Any clue why this is happening?
    Are there any tests I can run to try to find what's wrong?
     
  13. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    There's no way on cPanel forum for us to troubleshoot this issue. A) We aren't familiar with Softaculous installations and requirements. B) We don't install or provide or use MODx File Manager.

    Unfortunately, you would need to definitely take this up with the provider of the third-party software. If they have paid support methods that are faster and this is a priority, you'd probably want to contact them using that method if possible.
     
  14. eminos

    eminos Member

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    Ok. Thanks guys.
    MODx is a great CMS, but the support on their Forum sucks big time.
     
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