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CNAME - 404 Not Found

Discussion in 'General Discussion' started by marlowmedia, Sep 29, 2017.

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  1. marlowmedia

    marlowmedia Member

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    Hey,

    I'm having a problem, on my dedicated server i have 2 accounts on there. I've added a CNAME of the following for Domain2.com:

    track 14400 IN CNAME domain1.com.

    How ever when i try to use track.domain2.com/track/click/464fg3rgh

    I get an 404 Not Found error. When i go to track.domain2.com i get the cPanel Default Web Page load up. I've tried adding track.domain2.com as an addon domain of domain1.com but i get this error:

    (XID mdhxwa) A DNS entry for “track.domain2.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.

    Please can someone help. Just so you know domain2.com and domain1.com are example domains.
     
  2. sktest123

    sktest123 Well-Known Member

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    first of all is the cname for domain1.com or domain2.com? if domain2.com ,then right format is

    track 14400 IN CNAME Domain2.com.

    Apparently this will creates only DNS Records , if you need the same result of Domain2.com. for track.Domain2.com. via browser i guess you need a vhost entry via apache, better set a redirect via htaccess or cpanel.

    The best way is to use park or addon feature but prior doing it you need to remove the DNS entry , here it's CNAME, both CNAME and Addon won't trigger, thats why the DNS redundancy error is thrown.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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