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CNAME Creation Issue

Discussion in 'General Discussion' started by tennman, Jun 20, 2012.

  1. tennman

    tennman Registered

    Jun 20, 2012
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    So I am trying to create a CNAME. I put the name in the name field under the "Add a CNAME Record" and it added the subdomain after it. I don't have a problem with that, but it added a "." (a period/dot) to the end of it making it not work correctly.

    Is this normal or is it something funky with my host? Has anyone else experienced this?

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Apr 11, 2011
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    Hello :)

    I was unable to reproduce this issue using the "Simple DNS Zone Editor" within cPanel. A period should be added in the actual zone, but it should not be visible on this option within the cPanel interface. I suggest consulting with your web hosting provider so they can determine the cause of this problem. It's possible they are using a custom theme, or an outdated build of cPanel.

    Thank you.
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