CNAME error - redirects to main domain

botterm

Registered
Jan 20, 2014
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Root Administrator
Although it says cname error it is probably something i'm doing wrong.

Cpanel is handling my dns, i have a domain "mydomainname.com"
I resel stuff on this domain and users can access their own panel like: myname.mydomainname.com

Coming from ispconfig ( cpanel is my new setup ), I simply add the cname:
myname.mydomainname.com
3600 TTL
resellers.someotherdomain.com

When accessing this subdomain, it defaults to mydomainname.com and simply refuses to go to resellers.someotherdomain.com
Everything on resellers.someotherdomain.com has been setup correctly since it is working on my old ispconfig server.

Can anyone tell me where I'm going wrong here?

Thanks in advance.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

What method are you using to add the new CNAME entry? Make sure that you add a period to the end of the destination entry. Here is an example based on your description:

Code:
myname 3600 IN CNAME  resellers.someotherdomain.com.
Thank you.