menglim

Member
Aug 30, 2007
15
0
51
im trying to point newdomain.com to newdomain.domain.com

I added a cname record but it's loading domain.com instead of the site in sub.domain.com

is there something else that needs to be done on the cpanel side?
 

RoseHosting

Active Member
PartnerNOC
Jan 3, 2003
28
6
153
It depends, does your cPanel server act as your domain.com's nameservers?
When adding the CNAME record for domain.com, did you remove the domain.com's existing A record? Does it still have an A record?
 

menglim

Member
Aug 30, 2007
15
0
51
it's currently not pointing to the server's nameservers. i'm using the registrar's default ns and there's no A record there.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello @menglim,

I added a cname record but it's loading domain.com instead of the site in sub.domain.com
Could you walk us through the steps you completed in order to add the CNAME record?

Thank you.