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cname pointing to cgi-sys/defaultwebpage.cgi page

Discussion in 'General Discussion' started by lldeepakll, Aug 5, 2012.

  1. lldeepakll

    lldeepakll Well-Known Member

    May 20, 2012
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    Hi, One of my domain ( is running somewhere else(not on cpanel). Now I have created a CNAME record for a subdomain ( and pointed it to on another subdomain ( ( is running with cpanel). The records looks like as follow. CNAME

    But now problem is this. When I open then it is showing default cgi page ( cgi-sys/defaultwebpage.cgi page) instead of showing contents of

    Please help me what I need to do for subdomain ( to open (With name showing in address bar).
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello :)

    Please verify that "" exists as a subdomain and is accessible on it's own. If so, then complete a DNS record lookup to ensure the CNAME entry you created on the remote server is active. It may also be helpful if you submit a ticket so you can provide us with the actual domain names used:

    Submit A Ticket

    You can post the ticket number here and we can track it for you.

    Thank you.

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