Cname pointing to other domain name

J

Johnnet2000

Registered
Jul 24, 2016
1
0
1
Malaysia
cPanel Access Level
Website Owner
Hi,

I tried to create CNAME pointing to other sub domain name, but it redirected to /cgi/defaultwebpage.cgi

My Senario:

shop.mydomain.com --> myshopname.otherdomain.com(hosted somewhere)

kindly advise, thanks
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Hello,

Do you have any additional DNS entries for that specific subdomain within the zone, or in it's own DNS zone? Does the subdomain resolve to the cPanel server's IP address?

Thank you.
 
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