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CNAME record pointing to another host?

Discussion in 'General Discussion' started by Bruce123, Feb 6, 2014.

  1. Bruce123

    Bruce123 Active Member

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    I have a hosting account, www.somedomain.com, on my server

    A software vendor that the account owners are working with has asked me to set up a CNAME record for a subdomain "info" (info.somedomain.com) that points to their server, abc.outside.com, like this -

    info 14400 IN CNAME abc.outside.com.​

    - which I have done.

    My understanding, however, is that an A record (with a destination IP address) is needed to accomplish the redirection to an outside server, like this -

    info 14400 IN A 1.2.3.4​

    They disagree, and their contentions are that:
    1. They have several subdomains at the destination IP address (abc.outside.com, def.outside.com, etc.) and so I need to direct to the specific subdomain
    2. They have done this "hundreds of times" without any problems

    I configured the CNAME record as described above about 8 hours ago, and "info.somedomain.com" continues to resolve to my host server.

    Is this a propagation time issue, or do I indeed need to create an A record instead of the CNAME record?
    If I do need an A record, how is the problem of specifying the specific target on the other end (abc.outside.com vs def.outside.com) solved?

    Thanks for your help - it is truly appreciated!

    Bruce
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. Bruce123

    Bruce123 Active Member

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    Thanks for your response. It has not, but it occurred to me a little while ago that we may not be SOA for the domain, which a little bit of digging did verify. I apologize for not thinking of that earlier.

    It is good to know that a CNAME record is an acceptable method for this, though. I appreciate your help and reply.

    Bruce
     
  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello Bruce,

    Glad the problem is solved. Thank you for updating this thread with the outcome.
     
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