SOLVED [COBRA-13510] Do I need to manually update service SSL certificates on cPanel?

[BlueSteam]

Hello Anthony

Sincerest apologies but it seems either you don't have a signature in your posts or I'm just not understanding how the forums work here.

How do I see your signature? All I see is your post text.

 

[cPanelAnthony]

Does this work? I'm not sure why you would be unable to see it.

Submit a ticket

 

[BlueSteam]

Yes that works.

Thanks Anthony. Here is the ticket ID: #94379519

I had some typos in the ticket because I opened it from my mobile. Sorry about that.

 

[cPanelAnthony]

Thanks! I am watching this ticket and will post the solution here.

 

[BlueSteam]

I see this is a known issue and is related to internal case ID COBRA-13510.

Support has resolved the issue with the following article:

https://support.cpanel.net/hc/en-us/articles/4411838154903-cPanel-SSL-issued-90-day-SSL-certificates-are-renewed-three-days-before-expiration

Thanks Anthony. You made the right call for me to open a ticket.

 

[cPanelAnthony]

I'm glad to hear you got this resolved! Thank you for posting the solution here.

 

[BlueSteam]

You're welcome. And thanks again Anthony

 

[cPanelAnthony]

This is fixed in version 102.

 

[BlueSteam]

This is fixed in version 102.

That would explain why I'm still getting these warning notifications again. Latest stable build is 100 which is what I'm running ony server and 3 months ago this thread was opened. 3 months later, version 102 has not been release as stable so my SSLs are once again not updating.

Please can you provide the workaround fix here until the server is updated to version 102?

 

[cPanelAnthony]

Version 102 should move to "release" in February. To confirm, does the workaround in this article still help?

 

[BlueSteam]

Hi Anthony,

Yes, that resolved my issue. Thank you very much for the article.