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Discussion in 'General Discussion' started by jonh, Apr 1, 2019.

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  1. jonh

    jonh Well-Known Member

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    I'm getting this error in ModSecurity:
    collections_remove_stale: Failed to access DBM file "/var/cpanel/secdatadir/global": Permission denied

    I don't have mod_druid2 enabled. All info says this is the issue, but I don't have this mod loaded/enabled. Causing not to be able to access admin ajax file in wordpress admin.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @jonh,

    Can you verify which MPM is enabled on your system? You'll notice the same behavior with MPM-ITK that you notice with Mod_Ruid2. There's a thread on this topic at:

    Mod_Security DBM Question in 2018

    Thank you.
     
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  3. jonh

    jonh Well-Known Member

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    Event MPM
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @jonh,

    Can you open a support ticket so we can take a closer look to see why that error appears when both Ruid2 and MPM-ITK are uninstalled? You can post the ticket number here and we'll link this thread to it.

    Thank you.
     
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