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complete guide in pdf?

Discussion in 'Data Protection' started by giuly, Jan 5, 2009.

  1. giuly

    giuly Member

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    Hello I bought a dedicated server with WHM, and cpanel for users.
    Does it exist a guide in pdf to print?
    Or only guide in html?
    Thanks a lot for the moment
    bye
    :)
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The cPanel and WHM documentation is more of a quick reference guide than a book to be read from cover to cover. This documentation is only available in HTML format at this time.

    The getting started wizards in both cPanel and WHM will assist you with getting your server properly configured and your individual hosting accounts prepared to host websites.

    If you need help with any specific functionality, please let me know.
     
  3. giuly

    giuly Member

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    thanks for example I have to add cURL ando so I don't find this in guide.
    I found anything on internet I went on software and then apache and then add the function,
    I restart services, but it doesn't go.
    I have added the curl because it is necessary for zen cart (ecommerce that I have already have on another hosting).
    i am transfering all my store on a dedicated server.
    :(
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    So you added Curl via EasyApache (WHM -> Software -> EasyApache (Apache Update)) and Curl is not functioning? If that is the situation, please submit a support ticket so our technical analysts can diagnose this for you: http://tickets.cPanel.net/submit
     
  5. giuly

    giuly Member

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    hello, thanks it doesn't go I have tried to ask at my provider that sell me the dedicated server.
    Can I ask directly to cpanel.net?
    Where?
    thanks a lot
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Your cPanel licensing provider should be your main point of contact regarding this issue. They are welcome to contact us directly for assistance.

    Otherwise, you can submit a support ticket to us by going to http://tickets.cPanel.net/submit and choosing the option to submit a ticket without logging in. Note, response times for such tickets tends to be far lengthier than those who have accounts directly with us - hence my recommendation to contact your provider first. However, this is a good backup in the event your licensing provider is unresponsive.
     
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