The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Completely wiping mail

Discussion in 'E-mail Discussions' started by dev.null, Sep 11, 2003.

  1. dev.null

    dev.null Well-Known Member

    Joined:
    May 27, 2003
    Messages:
    75
    Likes Received:
    1
    Trophy Points:
    6
    I've got a real lame client. They set up mail boxes *and* mailing lists *and* forwarding rules all using the same account name.

    Now I can't figure out how to get rid of their rules.

    When I go to the forwarding rules and click "delete" it says it's deleted, but when I go back and look they're still there.

    When I delete an email account it's gone, but when I create it again it somehow inherits the same problems as the one before it.

    Unfortunately they're going to want to keep the email names they've already trashed...

    So I'd like to know how to manually wipe an email account out and wipe out all the forward rules they've made. I can always go back and enter in the forwards that they really need.

    Thanks for any/all help

    cPanel.net Support Ticket Number:
     
  2. shaun

    shaun Well-Known Member

    Joined:
    Nov 9, 2001
    Messages:
    698
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    San Clemente, Ca
    check these files...

    /etc/valiases/domain.com
    /etc/vfilters/domain.com
    /home/user/.forward
    /home/user/mail/

    cPanel.net Support Ticket Number:
     
  3. Jemshi

    Jemshi Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    210
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    India
    change theme

    it could also happen that some themes wont work properly with these kind of things.

    Try chainging the theme.

    Jemshi

    cPanel.net Support Ticket Number:
     
  4. dev.null

    dev.null Well-Known Member

    Joined:
    May 27, 2003
    Messages:
    75
    Likes Received:
    1
    Trophy Points:
    6
    shaun - thanks!

    I went through their forwards and removed all appropriate entries, deleted the mail box from cpanel, then made sure the mail box was physically off the disk under /home/user/mail and /home/user/mail/dom.com. That was the trick there, it wasn't being physically deleted...

    Then I re-created the account and it all worked fine.

    Thanks again!

    cPanel.net Support Ticket Number:
     
  5. shaun

    shaun Well-Known Member

    Joined:
    Nov 9, 2001
    Messages:
    698
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    San Clemente, Ca
    np

    cPanel.net Support Ticket Number:
     
Loading...

Share This Page