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Compromised Server Problem

Discussion in 'Security' started by Donov, Jan 25, 2016.

  1. Donov

    Donov Member

    Jan 19, 2016
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    United Kingdom
    cPanel Access Level:
    Root Administrator
    A friend of mine has just had his server hacked.

    His sudo access has been removed,
    His server refuses SSH login using root password.
    The WHM and cPanel login screens have been hijacked and had a index.htm file added.
    (We still have a root password which we believe is correct)

    Can anyone suggest anything for this, except getting out a hammer :D
    Perhaps theres a way to bypass the index.htm file...
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    I suggest consulting with your hosting provider or a qualified system administrator to determine the best course of action. It's likely you will need to setup a new server and transfer the accounts over to it after regaining access. Here's a list of system administration services:

    System Administration Services

    Thank you.
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