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Computer cannot access website

Discussion in 'Security' started by MShiraz Baig, Sep 1, 2017.

  1. MShiraz Baig

    MShiraz Baig Member

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    I have a whm/cpanel account and have hosted a domain xxxx.com there.
    On computer A (located in Asia), I can successfully access the website like this: https://vps.xxxx.com
    On computer B(windows), C(linux) (located in Europe), if I give this address, in the browser(chrome and mozilla), then it says,
    "Secure Connection Failed
    An error occurred during a connection to vps.xxxx.com. Peer's Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE."

    However, On computer B and C, if I give the address [removed] (omitting the words 'vps'), then I can access the website properly and there is no error.
    In the DNS records, "vps" has an A type of record.
    Operating system of web server: centos 7

    Question: Why from computer B and C, I am getting the error message and cannot access website with address vps.xxxx.com?
     
    #1 MShiraz Baig, Sep 1, 2017
    Last edited by a moderator: Sep 1, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is "vps.xxxx.com" a subdomain added to the cPanel account, or is it your server's hostname? Is it listed as part of a SSL certificate under "WHM Home » SSL/TLS » Manage SSL Hosts"?

    Thank you.
     
    #2 cPanelMichael, Sep 1, 2017
  3. MShiraz Baig

    MShiraz Baig Member

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    vps is the hostname. It is not a subdomain. It is not listed in ssl certificate. But the question is why computer A from Asia can access it under https. While computer B (Europe) cannot access it.
     
    #3 MShiraz Baig, Sep 3, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
    #4 cPanelMichael, Sep 5, 2017
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