Computer cannot access website

MShiraz Baig

Member
Aug 20, 2017
9
0
1
UK
cPanel Access Level
Root Administrator
I have a whm/cpanel account and have hosted a domain xxxx.com there.
On computer A (located in Asia), I can successfully access the website like this: https://vps.xxxx.com
On computer B(windows), C(linux) (located in Europe), if I give this address, in the browser(chrome and mozilla), then it says,
"Secure Connection Failed
An error occurred during a connection to vps.xxxx.com. Peer's Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE."

However, On computer B and C, if I give the address [removed] (omitting the words 'vps'), then I can access the website properly and there is no error.
In the DNS records, "vps" has an A type of record.
Operating system of web server: centos 7

Question: Why from computer B and C, I am getting the error message and cannot access website with address vps.xxxx.com?
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Is "vps.xxxx.com" a subdomain added to the cPanel account, or is it your server's hostname? Is it listed as part of a SSL certificate under "WHM Home » SSL/TLS » Manage SSL Hosts"?

Thank you.
 

MShiraz Baig

Member
Aug 20, 2017
9
0
1
UK
cPanel Access Level
Root Administrator
vps is the hostname. It is not a subdomain. It is not listed in ssl certificate. But the question is why computer A from Asia can access it under https. While computer B (Europe) cannot access it.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
But the question is why computer A from Asia can access it under https. While computer B (Europe) cannot access it.
Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.