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ConfigServer Mail Manage vs cPanel

Discussion in 'E-mail Discussions' started by atlantis21, Sep 18, 2012.

  1. atlantis21

    atlantis21 Well-Known Member

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    Hello,

    I have ConfigServer Mail Manage plugin in WHM.
    Plugin works fine.

    But I have one poblem.
    After I deleted mails and change over quota to normal quota (with ConfigServer Mail Manage plugin),
    WHM display mail qouta ok. But cPanel don't.
    In cPanel mail qouta is over, but WHM says qouta is not over.

    Maybe this is problem is synchronisation with WHM and cPanel mail accounts?
    Any solutions?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That data in cPanel's side menu is not updated in real time I don't think.
     
  3. atlantis21

    atlantis21 Well-Known Member

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    I waited 5 days and nothing changed
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are you using x3 for your default theme or some other?
     
  5. atlantis21

    atlantis21 Well-Known Member

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    Yes, I'm using x3 theme
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Can you post some actual details as to what you see? Thanks.
     
  7. atlantis21

    atlantis21 Well-Known Member

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    I solved the problem.
    Synchronisation was a problem.

    Solution
    1) delete mails with ConfigServer Mail Manage
    2) force fix mail quota /scripts/generate_maildirsize --confirm
    3) wait 24h for cPanel refresh (can't do manual force cpanel refresh)

    That is it.
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Thank you for posting back. Glad to hear you got this sorted. :)
     
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