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Configuring MultiPHP Manager Issue

Discussion in 'CloudLinux' started by Ricardo Reyes Regato, Aug 31, 2018.

  1. Ricardo Reyes Regato

    Ricardo Reyes Regato Registered

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    hi all, have problem with the next warning.

    I need to correct this because the firewall is giving me warnings and I can not find adequate documentation to address the issue.
     
    #1 Ricardo Reyes Regato, Aug 31, 2018
    Last edited by a moderator: Sep 1, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Ricardo Reyes Regato

    Can you explain what the issue is exactly? Based on what you've provided it just looks like you need to install alt-phpXX-php-fpm

    Thanks!
     
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  3. LoadFactor

    LoadFactor Active Member

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    I have the same issue. The problem is that the alt-phpXX-php-fpm series are not available in the list of modules to install.
     
  4. LoadFactor

    LoadFactor Active Member

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    and... not there in a working system either. Although FPM is off on that machine. I'll keep digging.
     
  5. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi Guys, -


    This sounds like it's suggesting alt-php packages when it shouldn't be - if you install the ea-phpXX-php-fpm packages does this warning stop? Working on getting a CloudLinux testing server up so I can attempt to replicate this as well.

    Thanks!
     
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  6. rpvw

    rpvw Well-Known Member

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    I have been watching this thread with some interest.

    I can find no alt-phpXX-php-fpm shown in the CloudLinux yum repositories, so I have to assume that :
    • The notice unacceptable as it takes up an unreasonable amount of screen real estate
    • The notice is WRONG as it recommends us to do something that isn't possible
    • The notice is unnecessary as I don't want to use php-fpm anyway (I use the CloudLinux lsapi handler)
    • To add insult to injury, there is ANOTHER notice further down the screen telling me that I cannot convert accounts to PHP_FPM since I don't have the packages installed (and I never wanted to anyway ! )
    I am bemused by the decisions made by whoever at cPanel is responsible for littering my WHM with useless messages (some of which refer to event that won't happen for more than 2 years)

    Has cPanel some ulterior motive for this ? We are used to the 'nanny state' government policy, but I find cPanel imposing the same level of overprotection and undue interference with our decisions as server operators and web hosts, frankly, offensive !

    Perhaps cPanel do indeed consider us as end users so dumb and uneducated that we need to be spoon fed these messages and nags and reminders. I have always said that web hosting would be great fun if we could just get rid of hackers and clients, and perhaps cPanel regards us in the same light.

    Maybe cPanel should consider just getting rid of any options, and ram a pre-defined configuration down our throats that we can't mess with, and will therefore not require any more of these gratuitous notifications cluttering our interfaces.

    Someone needs to go ask the guys at CloudLinux how they implemented their (excellent) pop-up, and dismissible, notification window in the LVE Manager interface, and ask them nicely if they would share the code..........
     
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    #6 rpvw, Sep 7, 2018
    Last edited: Sep 7, 2018
  7. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    That's a bit harsh, friend. Please consider toning that post down some, thanks.
     
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  8. rpvw

    rpvw Well-Known Member

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    Harsh ? I was, I thought, making an attempt to express how angry I am, and why, and moreover; even offering a way to redress the issue.

    Please feel free to delete the post, or whatever part of it is too unpalatable.

    I shall humbly acquiesce to the Ministry of Truth version of whatever spin is currently politically correct.

    You guys don't want collaborators with opinions. You want yes-men, and the users of this forum are in grave danger of ceasing to be community members, and becoming nothing more than a commodity.
     
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  9. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi Everyone,

    I found an internal case on this CPANEL-21873- alt-php SCL causes unresolvable message about PHP-FPM to appear

    Some months back there was a problem with MultiPHP Manager when CL integrated alt-php. However, the scl prefixes were missing and this caused the neverending spinning image to appear when gathering details about the PHP-FPM packages. Cloudlinux repaired this problem recently as well as removed the unsupported alt-php FPM packages. Since the change, it causes a message about alt-php FPM packages being available but this message is unresolvable since no packages exist.

    This case is resolved in v76 of cPanel and is being backported to v74 you can follow along in this thread as it will be updated once the issue is resolved Pending Publication - [CPANEL-21873] Alt-php SCL causes unresolvable message about PHP-FPM to appear



    @rpvw we've talked about this before, we have a case open HB-3853 to have that removed from the UI - this came about after a conversation with PO of the team responsible for EasyApache 4 modifications. He agreed this is an issue when you have PHP-FPM disabled, that issue though, is definitely *NOT* the same as the underlying issue here.

    Thank you,
     
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    #9 cPanelLauren, Sep 7, 2018
    Last edited: Sep 7, 2018
  10. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    I think you know better than that. I also think you know that being angry about nag messages to alert users to things is a bit much.

    Stating your opinions is always a good thing, and you've been a fine contributor to these forums over the years. But being harsh, or angry, when stating an option serves no purpose.

    You know this, too.

    Please try to remain polite and professional in your posts. I hate deleting users posts. Especically posts from active, valuable members such as yourself.

    Thank you.
     
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  11. rpvw

    rpvw Well-Known Member

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    Hi @cPanelLauren

    Running cPanel version 74.0.6

    Content of /etc/scl/prefixes
    Code:
    alt-php44
    alt-php51
    alt-php52
    alt-php53
    alt-php54
    alt-php55
    alt-php56
    alt-php70
    alt-php71
    alt-php72
    ea-php72
    
    The PHP-FPM message is asking me to install:
    Code:
    Install the following packages:
    
    alt-php44-php-fpm
    alt-php51-php-fpm
    alt-php52-php-fpm
    alt-php53-php-fpm
    alt-php54-php-fpm
    alt-php55-php-fpm
    alt-php56-php-fpm
    alt-php70-php-fpm
    alt-php71-php-fpm
    alt-php72-php-fpm
    ea-php72-php-fpm
    
    
    
    So it does appear to be reading whatever is in the /etc/scl/prefixes folder (if that is where the information is being obtained).
    ea-72 is set to use the lsapi handler, and has no php packages installed, and is disabled in the LVE Manager so that users can only select from the alt-php versions, and they are all set to Inherited php status.
     
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  12. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @rpvw

    I actually went back and fixed my post - while this has been backported it's not present in a build yet, that's my fault - I apologize. Right now the only workaround for this is:

    Remove SCL prefixes for alt-php
    or
    Remove alt-php versions from being installed
     
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