Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Confused about Nameservers and my Domain

Discussion in 'Bind/DNS/Nameserver' started by Nuzzlet, Jan 24, 2018.

Tags:
  1. Nuzzlet

    Nuzzlet Registered

    Joined:
    Jan 24, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    New Hampshire
    cPanel Access Level:
    Website Owner
    I am migrating from a rented Cpanel account to my own WHM/Cpanel server. I fresh installed WHM/Cpanel and i've gotten stuck moving my domains over.

    So, I had my domains pointing to my reseller's nameservers, and I could manage the zones from the old cpanel install. For my new install, I have no idea how i'm supposed to give them control over the zones. So, I found and enabled Bind DNS server within WHM, and set my domains to the name server it gave (ns1.mydomain.com), I then realized that the domain I want to use as the nameserver name needs to be pointed to a nameserver, but oviously it can't resolve itself to itself? AS in, mydomain.com having its nameserver ns1.mydomain.com and now I am just totally lost and confused and don't know what to do. THank You for your help.

    I have root, ssh access. Cpanel Version 11.68.0.27 Centons 6.9
     
    #1 Nuzzlet, Jan 24, 2018
    Last edited by a moderator: Jan 24, 2018
  2. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    267
    Likes Received:
    20
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    cPanelMichael likes this.
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,672
    Likes Received:
    1,789
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The document referenced in the previous post is the best place to start. Let us know if you have any additional questions after reviewing that document.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Thunderchild

    Thunderchild Active Member

    Joined:
    Jan 28, 2018
    Messages:
    32
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    I am having similar problems, I can bring up a website on my server but an email@myaddress.org.uk returns an error:
    Code:
    This message was created automatically by mail delivery software.
    
    
    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
    
    
    email@myaddress.org.uk
    
    Unrouteable address
    
    
    Ant attached a file saying:
    
    Reporting-MTA: dns; "sending server address"
    Action: failed
    Final-Recipient: rfc822;email@myaddress.org.uk
    Status: 5.0.0 
    
     
    #4 Thunderchild, Feb 6, 2018
    Last edited by a moderator: Feb 6, 2018
  5. rangka_kacang

    rangka_kacang Active Member

    Joined:
    Jan 31, 2018
    Messages:
    26
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Malaysia
    cPanel Access Level:
    Root Administrator
    Since you were using your reseller's nameserver perviously, perhaps you should look into child name server. Make sure you update the new IP address with your domain registrar and wait a little longer for dns propagation.
     
  6. Thunderchild

    Thunderchild Active Member

    Joined:
    Jan 28, 2018
    Messages:
    32
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Well it's resolved now and was down to a combination of time for DNS records to propagate and the account i was testing from was on the same server as the old account i was moving so it was just trying to send emails internally.

    What is a child name server? do you mean running a DNS server on my server? I am doing this and putting my DNS server address into my registrars records for my domain works, so do I need to do anything else?
     
  7. rangka_kacang

    rangka_kacang Active Member

    Joined:
    Jan 31, 2018
    Messages:
    26
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Malaysia
    cPanel Access Level:
    Root Administrator
    I'm sorry but I was actually replying to OP and didn't realize you were also asking a question. Maybe you could try opening a new thread because if you can bring up your website means your nameservers are working fine.

    For your problem, it might be due to
    1. non existent recipient
    2. incorrect mx record
    3. make sure your ptr record match the sending ip otherwise it will bounce
    4. the hostname in the header must resolve otherwise will get rejected
    5. check for remote or local mail server to avoid 550 error

    but i'm not an expert, my reply should only be as guidance not a qualified fix.. tq..
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice